Well i installed the fix, the website is back online but no pictures are shown in the slider
AS Templates
POSTED: 2014-10-02
Hello MIJNHEERBOS,
We need an access to your Joomla admin panel, the info please put in the Special info under your Purchased items section of your AS account.
I've got a bit of a problem... Since I updated Joomla to the newest version. Art Slider stopped working.
All I get is a blank screen with the famous "still loading" circle.
So it seems ART slider will not load.
Before the upgrade everything worked fine.
AS Templates
POSTED: 2014-10-03
Hello GRIFFIOEN,
We released a patch for fixing this problem, please download it from here: http://astemplates.com/patches/_item.zip
Unzip the package and upload the _item.php file in 'modules/mod_as_artslider/tmpl' folder on your server.
We are sorry for the inconvenience.
I installed AS ArtSlider, version 1.0.0 as part of AS002062 package. The extension works OK in J! 3.3.3.
I however found that it does not wor in J! 3.3.4-3.3.6
Can you please provide any advise to fix the extension in J! 3.3.6?
Thank you,
John
AS Templates
POSTED: 2014-10-07
Hello JOHNWILKS,
Please download the fixfrom here: http://astemplates.com/patches/_item.zip
Unzip the package and upload the _item.php file in 'modules/mod_as_artslider/tmpl' folder on your server.
If you refer to the patch for ArtSlider, I already patched it. Pictures are showing, that's not the problem. The problem is that the edges aren't rounded like the original pictures.
Patched it again, no result. Site url: www.leefjewijzer.be
Thanks in advance,
Maarten Van Tongel.
AS Templates
POSTED: 2014-10-10
Hello MEJEBUS,
It looks like you have reinstalled the slider but forgot about css, few days ago we released a new version of the template 002036, please download it from your AS account and reinstall one more time the extension, you can find it in the 'extensions' folder.
I reinstalled the ArtSlider (2x). The only thing that was different was that the pictures where at 100% (preset in the settings...) . Also no rounded corners, except the left-top one when the positioning of the slider was 'top left'. With the Slider in setting 'center', none of the rounded corners where shown.
Now I manually changed the size of my own pics and then it was ok. The rounded corners were there. I Thought that I could use larger pictures then the size of the slider but they have to be exact.
I get the same problem as GRIFFIOEN. Since Joomla 3.3.6 update, Artslider does not work anymore. I patched _item.php too but still not working
Any further action?
Regards
AS Templates
POSTED: 2014-10-13
Hello CADINTEROP,
PLease provide us with an access to your Joomla admin panel, we will fix it for you, the access info please put in the Special info area under your purchased items section of your AS account.
Hallo! Since I installed a second language, the module has stopped working. It does not load the images. The error that comes back from the ispector web is as follows:
Probably because it adds those numbers after the image name. But I can not understand why.
I'm using your as002066 templates.
I hope you manage to help me.
Thanks.
Alberto.
I'm sorry. I read the comments above and installing the file _item.php seems that the problem has been resolved. I apologize for the inconvenience.
Alberto.
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We need an access to your Joomla admin panel, the info please put in the Special info under your Purchased items section of your AS account.
Regards, AS Team.
View History
I've got a bit of a problem... Since I updated Joomla to the newest version. Art Slider stopped working.
All I get is a blank screen with the famous "still loading" circle.
So it seems ART slider will not load.
Before the upgrade everything worked fine.
We released a patch for fixing this problem, please download it from here: http://astemplates.com/patches/_item.zip
Unzip the package and upload the _item.php file in 'modules/mod_as_artslider/tmpl' folder on your server.
We are sorry for the inconvenience.
Regards, AS Team.
View History
I uploaded the patch folder to the server 'modules/mod_as_artslider/tmpl' folder, but the same problem still ecists.
Current joomla version 3.3.6
Please help, my client really liked the splashscreen.
Thanks,
Rob
Please provide us with an access to your Joomla admin panel, we check and fix it for you.
Regards, AS Team.
View History
I have the same problem as Rob. Since Joomla Update I see only the circle but no picture. Also I install the _item.php but the same.
Kind regards
Georg
Please provide us with an access to your Joomla admin panel, we check and fix it for you.
Regards, AS Team.
View History
I installed AS ArtSlider, version 1.0.0 as part of AS002062 package. The extension works OK in J! 3.3.3.
I however found that it does not wor in J! 3.3.4-3.3.6
Can you please provide any advise to fix the extension in J! 3.3.6?
Thank you,
John
Please download the fixfrom here:
http://astemplates.com/patches/_item.zip
Unzip the package and upload the _item.php file in 'modules/mod_as_artslider/tmpl' folder on your server.
Regards, AS Team.
View History
My ArtSlider is showing the images but there are no rounded edges like the stock photos.
I used the quickstart installation. Images are rectangular and momentarily a bit big in size. Site url: www.leefjewijzer.be
What am I doing wrong?
Thanks in advance,
Maarten Van Tongel.
Please see the previous post.
Regards, AS Team.
View History
If you refer to the patch for ArtSlider, I already patched it. Pictures are showing, that's not the problem. The problem is that the edges aren't rounded like the original pictures.
Patched it again, no result. Site url: www.leefjewijzer.be
Thanks in advance,
Maarten Van Tongel.
It looks like you have reinstalled the slider but forgot about css, few days ago we released a new version of the template 002036, please download it from your AS account and reinstall one more time the extension, you can find it in the 'extensions' folder.
Regards, AS Team.
View History
I reinstalled the ArtSlider (2x). The only thing that was different was that the pictures where at 100% (preset in the settings...) . Also no rounded corners, except the left-top one when the positioning of the slider was 'top left'. With the Slider in setting 'center', none of the rounded corners where shown.
Now I manually changed the size of my own pics and then it was ok. The rounded corners were there. I Thought that I could use larger pictures then the size of the slider but they have to be exact.
Can you inform me about that?
Thanks,
Maarten.
Yes, they should be exact: 828x179
Regards, AS Team.
View History
I get the same problem as GRIFFIOEN. Since Joomla 3.3.6 update, Artslider does not work anymore. I patched _item.php too but still not working
Any further action?
Regards
PLease provide us with an access to your Joomla admin panel, we will fix it for you, the access info please put in the Special info area under your purchased items section of your AS account.
Regards, AS Team.
View History
http://xxx.xx/index.php/en/images/Slider_home/sea.jpg?1413294096154
Probably because it adds those numbers after the image name. But I can not understand why.
I'm using your as002066 templates.
I hope you manage to help me.
Thanks.
Alberto.
View History
Alberto.