I try to change settings of preset. Top Background-Color and Header Background-Color are still the same after my new settings.
I press aplly and save, but no change.
agethemes
POSTED: 2022-08-30
Hello LIEDTKE,
So sorry, some reason email support gone to Spam box, so we can't see it.
For your issue, please send me admin login, so I can help.
Still waiting for answer.
In Edit Presets all changes in Body Background Color, or Top Bar Background Color, or Header Background Color are not working.
Please lt me know why.
ok.
My site is on my pc with wamp for testing.
Joomla 4.1.5
PHP 8.1.9
Problem:
Helix Presets
Some settings are not directly change after pressing apply. U have to save and restart helix, then its done.
But some settings never change:
Header Background Color
Menu Dropdown Text Color
Footer Background Color
I use Preset No.5
But same problem at all presets.
Regards
agethemes
POSTED: 2022-08-30
Hello LIEDTKE,
Can you move website to temporary hosting, then give me your site URL, admin login, so we can help. We can solve it within some minutes, after that you can apply it and back to your localhost to work.
Basically, we need to inspect code to debug your issue, we can't guess.
Do you have any hosting? You can create folder 'dev' in your hosting, then move your website to this folder, so you will have temporary access for your website.
So, site is ready. New installation.
Error is still the same.
Site: http://www.polymertest.de
User: astemplate
PSW: astemplate
Helix preset:
Header Background Color and Footer Background Color
agethemes
POSTED: 2022-09-05
Hello LIEDTKE,
So sorry, we're missed with support email.
We will correct your issue with template preset on next hours and inform you.
Thank you very much!
agethemes
POSTED: 2022-09-06
Hello LIEDTKE,
Please set this account to Supper Admin Role, so I can help.
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I try to change settings of preset. Top Background-Color and Header Background-Color are still the same after my new settings.
I press aplly and save, but no change.
So sorry, some reason email support gone to Spam box, so we can't see it.
For your issue, please send me admin login, so I can help.
View History
In Edit Presets all changes in Body Background Color, or Top Bar Background Color, or Header Background Color are not working.
Please lt me know why.
View History
View History
My site is on my pc with wamp for testing.
Joomla 4.1.5
PHP 8.1.9
Problem:
Helix Presets
Some settings are not directly change after pressing apply. U have to save and restart helix, then its done.
But some settings never change:
Header Background Color
Menu Dropdown Text Color
Footer Background Color
I use Preset No.5
But same problem at all presets.
Regards
Can you move website to temporary hosting, then give me your site URL, admin login, so we can help. We can solve it within some minutes, after that you can apply it and back to your localhost to work.
Basically, we need to inspect code to debug your issue, we can't guess.
Thank you,
View History
How i can do this?
Do you have any hosting? You can create folder 'dev' in your hosting, then move your website to this folder, so you will have temporary access for your website.
View History
It will be published after it has been approved by the Website Administrator.
View History
It will be published after it has been approved by the Website Administrator.
View History
It will be published after it has been approved by the Website Administrator.
View History
Error is still the same.
Site: http://www.polymertest.de
User: astemplate
PSW: astemplate
Helix preset:
Header Background Color and Footer Background Color
So sorry, we're missed with support email.
We will correct your issue with template preset on next hours and inform you.
Thank you very much!
Please set this account to Supper Admin Role, so I can help.
View History
It will be published after it has been approved by the Website Administrator.
View History
It will be published after it has been approved by the Website Administrator.
View History
It will be published after it has been approved by the Website Administrator.
View History
We're working wit helix and template update for color preset, will inform you shortly.
We fixed it, could you please recheck? If you still have issue, try to clear your browser cache and recheck.