I made a payment of $15.00 for a moo slider extension when there was no need for me to purchase this as it was with the template I bought. I will need a refund ASAP back into my pay pal account thank you hope to hear from you soon.
Hello, I am satisfied with the template, the only thing I want to mention is the following:
when I zoom out the page, the body is narrower than the width of the page so all are to the left. I tried to change the body but did not work ..
propose a solution;;
I still haven't heard from in regards to refunded my $15.00 for the moo slider which I didn't need to purchase as it already came with the template I will lodge a claim with pay pal and they can sort it out thank you.
AS Templates
POSTED: 2013-11-26
Hello NXTGENIT,
What is your transaction ID please?
sorry to say this, there may be no a solution; ie if we change the css, make sure; the support asdesign what he says. someone can take over and at what cost;;
I'm trying to get my website verified by Google however when I go to paste the HTML CODE into the index.php file where it states to place it I save then go to verify and I get an error We weren't able to verify your site: http://nxtgenit.com.au/ so what do I need to do in order to become verified hope you can provide some support hear from you soon.
AS Templates
POSTED: 2013-11-28
Hello NXTGENIT,
We are sorry, but our support team is not able to help you in this case. You have to contact Google or ask for our services: http://www.astemplates.com/developmentservices
I figured that last email out but I'm going to ask you whether this template supports sitemap.xml files as I am trying to validate the sitemap with google and I am getting an error when I submit it let me know thank you.
I worked it all out if you have xmap extension plugin enabled while trying to validate your sitemap with google it won't work. So I had to disable the plugin and then created the sitemap.xml file so all indexes point to my website uploaded via FTP and woo hoo google has now validated my sitemap with 49 pages now will leave it for the robots to do there crawling.
AS Templates
POSTED: 2013-11-29
Hello NXTGENIT,
As you can see the problem was not related to the template, there was a problem with Joomla CMS configuration.
Could you tell me how on this template do I add my face book business link url so when clients click on the little face book icon it will take them to my face book page hear from you soon.
AS Templates
POSTED: 2013-11-30
Hello NXTGENIT,
We are sorry, our support team can't help you in this case, for any customization services please use the following page: http://www.astemplates.com/customservices
I tried to install new modules/plugins. Then my menu bar "dissappeared", but only, as far as I know, in IE and chrome, but not in firefox. I uninstalled everthing, but the problem remains. Can you help me?
for an example:
http://astreadetachering.nl/index.php/en/
I bought the commercial version of this template to use on our jewellery store. Unfortunately is seems to have problems with some Mijoshop (Opencart) functionality, and any potential customer cannot register on the site.
Switching back to the original template (or several others) restores this functionality.
Is this a known problem? I really like the AS template and want to use it.
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View History
I updated to Joomla 3.2.
Now the nivo as slider will not work. The extension appears, but no pictures, only a white area.
Is it a known problem?
thanks
uli schaefer
We have not tested it with Joomla 3.2 version yet, will do it ASAP.
Regards, AS Team.
View History
I made a payment of $15.00 for a moo slider extension when there was no need for me to purchase this as it was with the template I bought. I will need a refund ASAP back into my pay pal account thank you hope to hear from you soon.
Regards
Anthony
View History
when I zoom out the page, the body is narrower than the width of the page so all are to the left. I tried to change the body but did not work ..
propose a solution;;
Thank you.
View History
you have a solution, thank you!!!
Sorry, there is no solution.
Regards, AS Team.
View History
I still haven't heard from in regards to refunded my $15.00 for the moo slider which I didn't need to purchase as it already came with the template I will lodge a claim with pay pal and they can sort it out thank you.
What is your transaction ID please?
Regards, AS Team.
View History
thanks
For any customization services please use the following page:
http://www.astemplates.com/customservices
Regards, AS Team.
View History
I'm trying to get my website verified by Google however when I go to paste the HTML CODE into the index.php file where it states to place it I save then go to verify and I get an error We weren't able to verify your site: http://nxtgenit.com.au/ so what do I need to do in order to become verified hope you can provide some support hear from you soon.
We are sorry, but our support team is not able to help you in this case. You have to contact Google or ask for our services:
http://www.astemplates.com/developmentservices
Regards, AS Team.
View History
I figured that last email out but I'm going to ask you whether this template supports sitemap.xml files as I am trying to validate the sitemap with google and I am getting an error when I submit it let me know thank you.
View History
I worked it all out if you have xmap extension plugin enabled while trying to validate your sitemap with google it won't work. So I had to disable the plugin and then created the sitemap.xml file so all indexes point to my website uploaded via FTP and woo hoo google has now validated my sitemap with 49 pages now will leave it for the robots to do there crawling.
As you can see the problem was not related to the template, there was a problem with Joomla CMS configuration.
Regards, AS Team.
View History
Could you tell me how on this template do I add my face book business link url so when clients click on the little face book icon it will take them to my face book page hear from you soon.
We are sorry, our support team can't help you in this case, for any customization services please use the following page:
http://www.astemplates.com/customservices
Regards, AS Team.
View History
I tried to install new modules/plugins. Then my menu bar "dissappeared", but only, as far as I know, in IE and chrome, but not in firefox. I uninstalled everthing, but the problem remains. Can you help me?
for an example:
http://astreadetachering.nl/index.php/en/
Kind regards,
Eugène
We are sorry, for any customization services please use the following page: http://www.astemplates.com/customservices
Regards, AS Team.
View History
I bought the commercial version of this template to use on our jewellery store. Unfortunately is seems to have problems with some Mijoshop (Opencart) functionality, and any potential customer cannot register on the site.
Switching back to the original template (or several others) restores this functionality.
Is this a known problem? I really like the AS template and want to use it.
Kind regards,
dak