Hello, on template AS 002048 in the mobile version I get 4 times the mainmenu. the site is www.geefeenlied.nl. We didn't make any changes. Thanks in advance
AS Templates
POSTED: 2015-06-24
Hello TOMVANSCHOONNEVELDT,
Please disable 'as menu' in the footer, you may have only one 'as menu' per page.
Hi my site is not Opening. I have renewed it 002048 . Kindly check that .
The url is www.jpsdinfo.com . I Waiting for your reply
Thanks
AS Templates
POSTED: 2015-07-10
Hello JPSDINFO,
Have you made any changes on your website? When it stopped to work? Please provide us with an access to your Joomla admin panel, the access info please put in the Special info area under your Purchased items section of your As account.
Hi done that Please check My Astemplate account i have put the joomla access info.and Please check it .
And no i did not make any changes into Joomla .when it was closed .
But i talked to My hosting company and they told me that This mistake is by your developer then i contacted you
Thanks
AS Templates
POSTED: 2015-07-11
Hello JPSDINFO,
Sorry, the problem is not related to our template or even Joomla, each time we are trying to make any changes in your Joomla Global configuration panel we are receiving 500 Internal Server Error, you have to check your server logs:
Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, webmaster@jpsdinfo.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.
More information about this error may be available in the server error log.
Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.
Hi, why can't I change content (text, photos) of Revolution Unite Slider. I find Slider in components, can open it, but inside the files are empty, no standart text or photos seable. On test side Slider works properly, but with standart text and photos.
Tks for your assictance.
AS Templates
POSTED: 2015-07-29
Hello CCFINAN,
Sorry, we are not providing support for free products.
Regards, AS Team.
Hi, why can't I change content (text, photos) of Revolution Unite Slider. I find Slider in components, can open it, but inside the files are empty, no standart text or photos seable. On test side Slider works properly, but with standart text and photos.
Tks for your assictance (it's no a free products anymore).
AS Templates
POSTED: 2015-07-31
Hello CCFINAN,
Main Slider Settings - > Edit Slides -> Edit Slide
Just purchased single user 002048 template which looks very good in demo and received file at_newsjunction_free.zip
I didn't expect "free" in the file name when you also supply a free version. Is there a mixup?
I installed the template to existing site via Extensions Manager: Install>>upload package file>>upload and install
After switching to the new template I was able to assign existing menus to new template positions but see no 002048 modules or extensions in the associated managers. Was expecting module/extension options for predefined colours, changing/adding more slider images, etc.
Am I overly optimistic? Do I have to code edit the CSS? Have I made an error with install procedure?
Also, site in it's current status does not resize for cell phone when I switch to this template and does with existing template.
Thanking you for your patience in advance.
MarkChristianShaw
site discussed is www.seekjoy.com.au
AS Templates
POSTED: 2015-08-02
Hello MARKCHRISTIANSHAW,
We checked item download files, it looks all right. Please download item from your AS Templates account one more time.
Tks for the answer, but this was clear. in this Settings (Edit Slide) I can't even see a text or Picture, but it's also not possible to upload or edit something. Is it possible to post print Screens for easier understanding what I am talking about? Tks.
AS Templates
POSTED: 2015-08-02
Hello CCFINAN,
Can you please provide us with site URL, we have to see this issue online.
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It is because your site logo always points to your website root folder. You have to make 'home/homepage-2' as your default home page:
https://help.joomla.org/proxy/index.php?option=com_help&keyref=Help34:Menus_Menu_Item_Manager#Toolbar
Regards, AS Team.
View History
Please disable 'as menu' in the footer, you may have only one 'as menu' per page.
Regards, AS Team.
View History
The module positions tabLe you can preview here:
http://www.astemplates.com/joomla-template-documentation/179-231-template-module-positions
Regards, AS Team.
View History
The url is www.jpsdinfo.com . I Waiting for your reply
Thanks
Have you made any changes on your website? When it stopped to work? Please provide us with an access to your Joomla admin panel, the access info please put in the Special info area under your Purchased items section of your As account.
Regards, AS Team.
View History
And no i did not make any changes into Joomla .when it was closed .
But i talked to My hosting company and they told me that This mistake is by your developer then i contacted you
Thanks
Sorry, the problem is not related to our template or even Joomla, each time we are trying to make any changes in your Joomla Global configuration panel we are receiving 500 Internal Server Error, you have to check your server logs:
Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, webmaster@jpsdinfo.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.
More information about this error may be available in the server error log.
Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.
Regards, AS Team.
View History
Tks for your assictance.
Sorry, we are not providing support for free products.
Regards, AS Team.
View History
Tks for your assictance (it's no a free products anymore).
Main Slider Settings - > Edit Slides -> Edit Slide
Regards, AS Team.
View History
Just purchased single user 002048 template which looks very good in demo and received file at_newsjunction_free.zip
I didn't expect "free" in the file name when you also supply a free version. Is there a mixup?
I installed the template to existing site via Extensions Manager: Install>>upload package file>>upload and install
After switching to the new template I was able to assign existing menus to new template positions but see no 002048 modules or extensions in the associated managers. Was expecting module/extension options for predefined colours, changing/adding more slider images, etc.
Am I overly optimistic? Do I have to code edit the CSS? Have I made an error with install procedure?
Also, site in it's current status does not resize for cell phone when I switch to this template and does with existing template.
Thanking you for your patience in advance.
MarkChristianShaw
site discussed is www.seekjoy.com.au
We checked item download files, it looks all right. Please download item from your AS Templates account one more time.
Regards, AS Team.
View History
Can you please provide us with site URL, we have to see this issue online.
Regards, AS Team.
View History
We need an access to the Joomla! Admin panel too.
Regards, AS Team.
View History