Hello LOCAONDA,
We are sorry for that, the issues was fixed, please download the latest version from your AS account and install one more time, please let us know if you will have any problems.
I cannot edit my Articles : "The direct call this page (# 7) is not permitted!" ( translated)
Where is the Problem ?
Kind Regards
Patrick
AS Templates
POSTED: 2015-12-22
Hello LOCAONDA,
You mean: 'You are not permitted to use that link to directly access that page', it is known issue after upgrade to Joomla 3.4.7, you need just to logout from your admin panel and login again, for more info please see the following page: https://issues.joomla.org/tracker/joomla-cms/8757
Hi, my website www.dakna.sk is working well, but the AS Art Slider within this website is working only in Slovak language . As soon as I switch the AS Art Slider into English or Polish language the AS Art Slider is not working.. Will you help me solve this problem???? Regards Miroslav
AS Templates
POSTED: 2016-02-04
Hello ORIMSLAV,
We are sorry, it seems your license for our support is expired, you may extend it from your AS account.
Hi There I have purchased the template AS002050 with quickstart. unfortunately during the installation I`m not able to move to the second step. Can you please help with this. Thanks. Tony
AS Templates
POSTED: 2016-04-12
Hello NOWONDIRECT,
Can you install default joomla package from joomla.org website?
BTW, our support is not available for your subscription as indicated here: http://www.astemplates.com/templates-club-1.
You might want to upgrade your membership to get our competently free support.
Hi, thanks for your respond.
Yes I can install the default joomla package.
But if I try to install the quickpackage it just stuck in first level of the installation ...
Thanks
Tony
AS Templates
POSTED: 2016-04-13
Hello NOWONDIRECT,
We need an access to your server via cPanel, the access info please put in the Special info area under your Purchased items section of your AS account.
Hi, the domain is activeclean.co.nz which is redirected at the moment where the old site is hosted at the moment.
Till the new site is ready I`m using the temporary domain:
http://activeclean.co.nz.cp-2.webhostbox.net/
Thanks
Tony
AS Templates
POSTED: 2016-04-15
Hello NOWONDIRECT,
Using the url you provided to us we are receiving 403 error message:
Forbidden
You don't have permission to access / on this server.
Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.
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We are sorry for that, the issues was fixed, please download the latest version from your AS account and install one more time, please let us know if you will have any problems.
Regards, AS Team.
View History
I cannot edit my Articles : "The direct call this page (# 7) is not permitted!" ( translated)
Where is the Problem ?
Kind Regards
Patrick
You mean: 'You are not permitted to use that link to directly access that page', it is known issue after upgrade to Joomla 3.4.7, you need just to logout from your admin panel and login again, for more info please see the following page:
https://issues.joomla.org/tracker/joomla-cms/8757
Regards, AS Team.
View History
I have AS002050 template and so far everything is working well. For Blog I want to add comments. What do You prefer for that template?
Thank You for helping
Best Regards
SHK
You can try Kommento, we are using it in all our latest items:
www.stackideas.com/komento/plans
Regards, AS Team.
View History
We are sorry, it seems your license for our support is expired, you may extend it from your AS account.
Regards, AS Team.
View History
Can you install default joomla package from joomla.org website?
BTW, our support is not available for your subscription as indicated here: http://www.astemplates.com/templates-club-1.
You might want to upgrade your membership to get our competently free support.
Regards, AS Team.
View History
Yes I can install the default joomla package.
But if I try to install the quickpackage it just stuck in first level of the installation ...
Thanks
Tony
We need an access to your server via cPanel, the access info please put in the Special info area under your Purchased items section of your AS account.
Regards, AS Team.
View History
Thanks again for your help.
Tony
What is your domain name please?
Regards, AS Team.
We do not see any files there, please install default joomla package on your server and provide us with url.
Regards, AS Team.
View History
Thanks
Tony
What is your website url please?
Regards, AS Team.
View History
Till the new site is ready I`m using the temporary domain:
http://activeclean.co.nz.cp-2.webhostbox.net/
Thanks
Tony
Using the url you provided to us we are receiving 403 error message:
Forbidden
You don't have permission to access / on this server.
Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.
Regards, AS Team.
View History
Thank you
Tony
View History
The CP. and the domain details are saved on special section.
Thanks
Tony