Joomla! Template 002050 - Item Support

Thanks for your advice!

I'm trying to follow your instructions but they're just not working. My screen looks nothing like the instructions and I dont know how to get there. When I put in http://www.mysite.com/joomla/index.php which is www.kidshubtc.com.au it comes up with an error :

An error has occurred.
The requested page cannot be found.

If difficulties persist, please contact the System Administrator of this site and report the error below.

#404 Category not found

I'm trying to upload it in the usual way through extension manager, but nothing happens once it says its complete. it doesnt show up in my extension options...........

what version of joomla? 2.5 or 3.0?

Having an issue getting the Google Map to display on a contact page (http://dev.wisconsinforestry.org/council/contact-us/1-scott-huelsman). I have the Google plugin installed but nothing shows up. Are there any specific instructions I can follow to ensure that I have everything configured correctly? Alternatively, is there a way to simply turn off the map within the contact form?

I'm having an issue seeing sub-sub-menu items in IE8. In everything else, I can run my cursor over a main menu item, run my cursor over a submenu item that appears and see additional menu items appear to the right. In IE8, however, the third level of navigation doesn't appear; I can only see main menu and sub-menu navigation items. Does the third level of navigation not work in IE8?

Note that I see the same problem on your example site at http://www.astemplates.com/itempreview/183. I can run my cursor over "Features" and then "Color Styles" but I don't get any menu options associated with "Color Styles" (as I do get with all other browsers). Again, it seems to be a problem with IE8.

I have another apparent IE8 issue. On each page, the background color extends vertically down the entire height of the browser. In other browsers, the background color only extends down to just past the main menu, at which point the background color becomes gray (displaying the breadcrumbs and then page content). In IE8, however, the background color extends to the very bottom of my browser, and I have to scroll upward in order to see my content.

As with my previous comment, this behavior appears on your example site as well (http://www.astemplates.com/itempreview/183), so it really seems like an IE8 issue. Note that my primary customer base for the site I'm using your template at (http://dev.wisconsinforestry.org) still uses IE8, so it's imperative that I get these IE8 issues resolved.

Sorry, I've been working with IE10 in compatibility mode (see the screenshot at http://dev.wisconsinforestry.org/images/IE8Issue.jpg). I checked the site on another computer using IE8 directly and it did NOT display like my screenshot. So, apparently, the problem only manifests itself when viewed in compatibility mode.

However, my sub-menu issue remains in IE8; I can select a primary navigation menu item and I can select any of the secondary navigation menu items that appear below, but I none of the tertiary navigation menu items appear (such as Initiatives / Statewide Forest Plan / Overview at http://dev.wisconsinforestry.org). Again, it works in all other modern browsers, but it doesn't work in IE8.

I do recognize that IE8 doesn't display HTML5 very well (essentially, it doesn't work at all). However, I have worked with other HTML5 templates (such as Bootstrap) that, with some special "shiv" files CAN get HTML5 to work. Has this been looked into, or should I just give up on IE8 (which may mean abandoning your entire template, as we still have a substantial number of customers who use IE8)?

AS Team,

First, kudos to you folks for helping with my request and supporting your product! I do a fair amount of Joomla development, and your willingness to help and support will definitely bring me back when I have future Joomla template needs. I applaud your effort!

I downloaded your changes and installed them (again, the site is located at http://dev.wisconsinforestry.org and is running version 3.2). The IE8 issue does indeed appear to be fixed. Unfortunately, I also tested the changes in IE9 and the tertiary menus do not display. Actually, I suspect they're there but "underneath" the secondary navigation. Ironically, the tertiary navigation appears in IE9 if I jump into compatibility mode, just as it works now in IE8 (accordion style).

Sorry for all the trouble. You folks probably hate IE at this point.

Hello , when I have installed the template and activate my menus, I see over the menus next text: < class="moduletable ">
¿How can I hide it?

Regards.

Hello AS Team,

we buying this template. The installation is easy, but my question is, is it possible to changed the color in another version as, the installed colors, red, teak, orange, silver and cherry.
Maybe in White or in another. I changed the, png.picture in the styles folder , but it does not work.
What is the problem?

Thx

Regards

Hello AS Team,
I installed this template on my local machine. At your demosite (http://www.astemplates.com/itempreview/183) the menu buttons on as-position-1 has different horizontal sizes according the length of the menu text. In my installation all menu buttons have the same size. How can I change it to different sizes according the length of the menu text?

Thx

Regards