I have tried every possible way to install a template I purchased on 12/5/2014, and have been unable to do so. I am wondering if someone could give me advice on how to fix this problem. The name of the template is - 002057; I'm trying it on Joomla! 3.3.6 Stable. Thanks for you time, Juan
AS Templates
POSTED: 2014-12-09
Hello JUANDONIS,
Our suggestion is to install it using quick-start installation package, after installing the package your site will look exact like our demo preview page and it will be easy for you to make changes in the content, preview all parameters and settings. The quick-start package is actually the template documentation. If by some reason you can't install it on your live server you can install on some demo server or demo folder and then preview all settings.
The package should be installed like regular Joomla installation, here you can find some more info: http://www.astemplates.com/joomla-template-documentation/212-002057
I cant show the slider-comtacts, I only see a gray bar, not the images. In the module slider-contact i have check contacts.
Thanks
Roy
AS Templates
POSTED: 2014-12-09
Hello RHLINUX,
There is a small problem with showing the slider in the Joomla version 3.3.6, Recently we released a patch for fixing this issue, please download it from here: http://astemplates.com/patches/_item.zip
Unzip the package and upload the _item.php file in 'modules/mod_as_artslider/tmpl' folder on your server.
Or you can provide us with an access to your Joomla admin panel and we will fix it for you.
Hello RHLINUX,
You had another kind of problem, all articles under the contacts slider category were unpublished in your Joomla admin panel, after we published them everything started to work fine.
How I can apply the electronic invoice template i bought.
Regards,
Roy
AS Templates
POSTED: 2014-12-11
Hello RHLINUX,
Please contact us using the following page: http://www.astemplates.com/supportservices
and please provide with your company name, address, contact info, the invoice will be send to you ASAP.
I bought yur Template but i don't seem to be able to install it correctly. I do not see all the modules and my page looks ugly. Please help. I am not a newbie but I am stuck.
AS Templates
POSTED: 2014-12-15
Hello ALASHHAB,
Our suggestion is to install it using quick-start installation package, after installing the package your site will look exact like our demo preview page and it will be easy for you to make changes in the content, preview all parameters and settings. The quick-start package is actually the template documentation. If by some reason you can't install it on your live server you can install on some demo server or demo folder and then preview all settings.
The package should be installed like regular Joomla installation, here you can find some more info: http://www.astemplates.com/joomla-template-documentation/212-002057
Get an access to all 94 items designed and developed by AS Designing team plus all the future items
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There is only option to enable Read More button under the extension Basic Options:
http://www.astemplates.com/joomla-template-documentation/212-119--modules-configuration#homeslider
Regards, AS Team.
View History
Our suggestion is to install it using quick-start installation package, after installing the package your site will look exact like our demo preview page and it will be easy for you to make changes in the content, preview all parameters and settings. The quick-start package is actually the template documentation. If by some reason you can't install it on your live server you can install on some demo server or demo folder and then preview all settings.
The package should be installed like regular Joomla installation, here you can find some more info:
http://www.astemplates.com/joomla-template-documentation/212-002057
Regards, AS Team.
View History
I cant show the slider-comtacts, I only see a gray bar, not the images. In the module slider-contact i have check contacts.
Thanks
Roy
There is a small problem with showing the slider in the Joomla version 3.3.6, Recently we released a patch for fixing this issue, please download it from here: http://astemplates.com/patches/_item.zip
Unzip the package and upload the _item.php file in 'modules/mod_as_artslider/tmpl' folder on your server.
Or you can provide us with an access to your Joomla admin panel and we will fix it for you.
Regards, AS Team.
View History
Thanks,
Roy
The info please put in the Special info area under your purchased items section of your AS account.
Regards, AS Team.
View History
Thanks,
Roy
You had another kind of problem, all articles under the contacts slider category were unpublished in your Joomla admin panel, after we published them everything started to work fine.
Regards, AS Team.
View History
Regards,
Roy
View History
Thanks,
Roy
You have to create more articles and increase the 'Number of articles' parameter under the extension Basic Options:
http://www.astemplates.com/joomla-template-documentation/212-119--modules-configuration#homeslider
Regards, AS Team.
View History
Roy
View History
Regards,
Roy
Please contact us using the following page:
http://www.astemplates.com/supportservices
and please provide with your company name, address, contact info, the invoice will be send to you ASAP.
Regards, AS Team.
View History
View History
Our suggestion is to install it using quick-start installation package, after installing the package your site will look exact like our demo preview page and it will be easy for you to make changes in the content, preview all parameters and settings. The quick-start package is actually the template documentation. If by some reason you can't install it on your live server you can install on some demo server or demo folder and then preview all settings.
The package should be installed like regular Joomla installation, here you can find some more info:
http://www.astemplates.com/joomla-template-documentation/212-002057
Regards, AS Team.
View History
View History