Joomla! Template Support - Item LT Medical

danielsantos

POSTED: 2022-09-09

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Hi There,

We purshased this template in July which by default brings a backup with Joomla 4.1.5 and the default one have a bug when we're navigating on a mobile version (doesn't matter if it's tablet or smartphone).

The problem is when we've a Menu, and submenus. We can't click them on the mobile version.

On the Desktop / laptop version, there's no issue at all.

We're currently with latest Joomla version which is 4.2.2 and the issue is the same as expected.

How can we've it fixed?

Thanks.

ltheme

POSTED: 2022-09-10

Hello DANIELSANTOS,

Please send me your site URL, admin login, so I can help.

ltheme

POSTED: 2022-09-12

Hello DANIELSANTOS,

I got your info. For security so I won't publish it.
For your issue, I tested your mobile menu on mobile and it's working well , see https://take.ms/toBnj
can you recheck?

danielsantos

POSTED: 2022-09-10

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Comment in status pending...

It will be published after it has been approved by the Website Administrator.

danielsantos

POSTED: 2022-09-12

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Hi,

You’re seeing the same as I can see.

However, if you see it on a Desktop, you’ll see that all the menus “Impressão”, “Gestão MFP’s” and all the others have it.

However on the mobile version you can see like the photo you shared, you can only see the last menu on that section, which is “Quiosques”.

Can you see this please? That’s the issue I’m talking about.

Thank you.

ltheme

POSTED: 2022-09-13

Hello DANIELSANTOS,

I can see all menu items, see my previous screenshot https://monosnap.com/file/zJQGQOWjJYQMKyUK5Qj6hPJqtTWXH3

I open sub menus from parent menu Solucoes, so you can see all dropdown menu items.

Joomla! Template LT Medical - Item Support

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