Dear template crew, I am preparing a multilangual site with your beautiful template for an artist friend. However, after 22 hours of struggling I have to give up because I cannot get the menus from the Dutch and Indonesian version working properly (home and articles in About Hetty Ansing). Would you please be so kind to take a short look and put me back on the right trail again. Site name: www.trusta.org/Hetty Ansing, login: admin - pw: hetty&jan, kind regards Leo
ltheme
POSTED: 2015-01-05
Hello KRUIJNE,
Firstly, please change your password, this is public comment, so everyone can see your login info.
Hello LTHEME, this is a bit too easy kind of support and disappointing. I use Joomla 3 multilangual system and suspect the template to have a problem with the helix module, which I cannot solve myself. It is not possible to add submenu's to a menuroot item in an addes language and to HOME button does not appear in the mainmenu.
I am not familiar with Falang and do not want to loose all translation work done until now. How can I get support for my problem? Thanks very much in advance for your reply.
ltheme
POSTED: 2015-01-06
Hello KRUIJNE,
Don't worry, that's okay with multi language core support in Joomla!, so you can keep your translate in website. Please contact us via http://ltheme.com/contact/, send your site address and admin login, so our support staff will come and answer for you the solution shortly.
I have updated Joomla from 3.6.5 to the newest version 3.8.3. Update caused an error and now I can not login to the admin panel.
I thought. that it could be a problem with Helix Framework and found this topic:
https://www.joomshaper.com/forums/problem-with-helix-framework-since-updating-to-joomla-3-7
where someone from Helix support recommends updating the framawork to the latest version. Maybe this will solve the problem.
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Firstly, please change your password, this is public comment, so everyone can see your login info.
About your problem, please use Falang to build multi language for your website, it's FREE extension and you can download via http://extensions.joomla.org/profile/extension/languages/multi-lingual-content/falang
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I am not familiar with Falang and do not want to loose all translation work done until now. How can I get support for my problem? Thanks very much in advance for your reply.
Don't worry, that's okay with multi language core support in Joomla!, so you can keep your translate in website. Please contact us via http://ltheme.com/contact/, send your site address and admin login, so our support staff will come and answer for you the solution shortly.
Thank you,
View History
I have updated Joomla from 3.6.5 to the newest version 3.8.3. Update caused an error and now I can not login to the admin panel.
I thought. that it could be a problem with Helix Framework and found this topic:
https://www.joomshaper.com/forums/problem-with-helix-framework-since-updating-to-joomla-3-7
where someone from Helix support recommends updating the framawork to the latest version. Maybe this will solve the problem.
Could you please help me fix this bug?
Description of the error:
Fatal error: Call to undefined method JAdminCssMenu::addChild() in administrator/modules/mod_sppagebuilder_admin_menu/tmpl/default_enabled.php on line 16, referer: administrator/
PHP Stack trace:, referer: administrator/
PHP 1. {main}() administrator/index.php:0, referer: administrator/
PHP 2. Joomla\\CMS\\Application\\CMSApplication->execute() administrator/index.php:51, referer: administrator/
PHP 3. Joomla\\CMS\\Application\\AdministratorApplication->render() libraries/src/Application/CMSApplication.php:273, referer: administrator/
PHP 4. Joomla\\CMS\\Application\\CMSApplication->render() libraries/src/Application/AdministratorApplication.php:436, referer: administrator/
PHP 5. Joomla\\CMS\\Document\\HtmlDocument->render() libraries/src/Application/CMSApplication.php:1117, referer: administrator/
PHP 6. Joomla\\CMS\\Document\\HtmlDocument->_renderTemplate() libraries/src/Document/HtmlDocument.php:557, referer: administrator/
PHP 7. Joomla\\CMS\\Document\\HtmlDocument->getBuffer() libraries/src/Document/HtmlDocument.php:782, referer: administrator/
PHP 8. Joomla\\CMS\\Document\\Renderer\\Html\\ModulesRenderer->render() libraries/src/Document/HtmlDocument.php:491, referer: administrator/
PHP 9. Joomla\\CMS\\Document\\Renderer\\Html\\ModuleRenderer->render() libraries/src/Document/Renderer/Html/ModulesRenderer.php:47, referer: administrator/
PHP 10. Joomla\\CMS\\Helper\\ModuleHelper::renderModule() ibraries/src/Document/Renderer/Html/ModuleRenderer.php:98, referer: administrator/
PHP 11. include() libraries/src/Helper/ModuleHelper.php:201, referer: administrator/
PHP 12. require() administrator/modules/mod_sppagebuilder_admin_menu/mod_sppagebuilder_admin_menu.php:22, referer: administrator/
PHP 13. require() administrator/modules/mod_sppagebuilder_admin_menu/tmpl/default.php:13, referer: administrator/
Don't worry, we have blog about this case, please check it https://ltheme.com/update-joomla-3-8-how-to-make-good-update-without-troubleshoots/
It's problem with page builder admin menu.
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Thank you for quick response.
The problem has been fix.
You're welcome!