I found the template could not support multiple languages. When I turned on the site in multiple languages mode, the template can not work as demo displayed. Not sure any way to solve the problem.
AS Templates
POSTED: 2018-12-09
Hello ROBINHOO1973,
Can you please provide us with more info? What is your website url?
I changed the CONTACT US data of the template component to the address I needed. However the google_maps pluguin is not loading. Displays the following messages after a few seconds: "This page did not load Google Maps correctly. Please see the JavaScript console for technical details." How to solve?
11 and 12 are probably the ones causing this issue.
The website works when disabling the superfish menu.
AS Templates
POSTED: 2019-01-16
Hello COMLABASDESIGN,
Try to check your server logs in case to find what part of the function is not working. We are running the template on PHP 7.2.14, it works just fine.
All we have is that joomla error.
PHP isn't generating an error for that issue.
This needs to be a template issue.
We are running other pages with the exact same configuration on the new php version without any problems. However, this website is throwing an error regarding the superfish menu, that seems not to work. Is there anything else we can do in order to see whats causing the error?
AS Templates
POSTED: 2019-01-17
Hello COMLABASDESIGN,
Ty to enable debugger mode in Joomla admin panel, and check it.
Hi
I bought this template. Unfortunately, it creates crashes on my website when I activate a Google Analytics plugin.
Do you know, if there is an other Google Analytics Script within that template (I can't see any settings where I could set my UA-Number).
The same plugin works with other templates.
Thanks
Alex
AS Templates
POSTED: 2019-01-22
Hello AXYLO45,
Which plugin did you use for Google Analytics?
I used https://extensions.joomla.org/extension/dd-google-analytics-eu-privacy/ and it worked perfect with another AS Template (ET Solar, also payed version).
AS Templates
POSTED: 2019-01-22
Hello AXYLO45,
Just installed it on our demo server, everything works just fine, what PHP version do you have?
Thanks for the detailed support, could you please try to install the following module and see, if sliders get loaded on your side?
https://smartslider3.com/free/
It did not work on my server (also eg. the AS Menu for mobile didn't work anymore).
I think, the template / DD Google Anaytics interaction leads to a crashed Java and stops all other execution.
PHP currently set to 7.1
Well, it's not the other extension which does not work. It's your template that is blocking the site. If I use the same constallation of plugins with an other template (eg. ET SOLAR), it works. So it must come from somewhere in your template.
Please advice.
Hello AXYLO45,
We are sorry, the DD Google Anaytics is not our product and we do not know why it crashes all extensions, probably there is some jQuery conflict.
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The issue is fixed, please check.
Regards, AS Team.
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I found the template could not support multiple languages. When I turned on the site in multiple languages mode, the template can not work as demo displayed. Not sure any way to solve the problem.
Can you please provide us with more info? What is your website url?
Regards, AS Team.
View History
I changed the CONTACT US data of the template component to the address I needed. However the google_maps pluguin is not loading. Displays the following messages after a few seconds: "This page did not load Google Maps correctly. Please see the JavaScript console for technical details." How to solve?
It seems you did not put API key, please check the following article, it should help you:
https://blog.astemplates.com/sorry-something-went-wrong-page-didnt-load-google-maps-correctly/
Regards, AS Team.
View History
We are using the latest version of Superfish, aswell as the latest version of the template.
Domain is: igs-schoeppenstedt.de (currently running PHP 7.0.33)
Error is:
Using $this when not in object context
/var/www/vhosts/igs-schoeppenstedt.de/httpdocs/libraries/src/Application/CMSApplication.php:370
Call stack
# Function Location
1 () JROOT/libraries/src/Application/CMSApplication.php:370
2 Joomla\CMS\Application\CMSApplication::getMenu() JROOT/libraries/src/Application/SiteApplication.php:275
3 Joomla\CMS\Application\SiteApplication::getMenu() JROOT/components/com_phocagallery/router.php:38
4 PhocaGalleryBuildRoute() JROOT/libraries/src/Component/Router/RouterLegacy.php:69
5 Joomla\CMS\Component\Router\RouterLegacy->build() JROOT/libraries/src/Router/SiteRouter.php:528
6 Joomla\CMS\Router\SiteRouter->buildSefRoute() JROOT/libraries/src/Router/SiteRouter.php:498
7 Joomla\CMS\Router\SiteRouter->_buildSefRoute() JROOT/libraries/src/Router/Router.php:281
8 Joomla\CMS\Router\Router->build() JROOT/libraries/src/Router/SiteRouter.php:154
9 Joomla\CMS\Router\SiteRouter->build() JROOT/libraries/src/Router/Route.php:102
10 Joomla\CMS\Router\Route::link() JROOT/libraries/src/Router/Route.php:52
11 Joomla\CMS\Router\Route::_() JROOT/modules/mod_as_superfish_menu/helper.php:102
12 modSFMenuHelper::getList() JROOT/modules/mod_as_superfish_menu/mod_as_superfish_menu.php:24
13 include() JROOT/libraries/src/Helper/ModuleHelper.php:200
14 Joomla\CMS\Helper\ModuleHelper::renderModule() JROOT/libraries/src/Document/Renderer/Html/ModuleRenderer.php:98
15 Joomla\CMS\Document\Renderer\Html\ModuleRenderer->render() JROOT/libraries/src/Document/Renderer/Html/ModulesRenderer.php:47
16 Joomla\CMS\Document\Renderer\Html\ModulesRenderer->render() JROOT/libraries/src/Document/HtmlDocument.php:491
17 Joomla\CMS\Document\HtmlDocument->getBuffer() JROOT/libraries/src/Document/HtmlDocument.php:783
18 Joomla\CMS\Document\HtmlDocument->_renderTemplate() JROOT/libraries/src/Document/HtmlDocument.php:557
19 Joomla\CMS\Document\HtmlDocument->render() JROOT/libraries/src/Application/CMSApplication.php:1044
20 Joomla\CMS\Application\CMSApplication->render() JROOT/libraries/src/Application/SiteApplication.php:778
21 Joomla\CMS\Application\SiteApplication->render() JROOT/libraries/src/Application/CMSApplication.php:202
22 Joomla\CMS\Application\CMSApplication->execute() JROOT/index.php:49
11 and 12 are probably the ones causing this issue.
The website works when disabling the superfish menu.
Try to check your server logs in case to find what part of the function is not working. We are running the template on PHP 7.2.14, it works just fine.
Regards, AS Team.
View History
PHP isn't generating an error for that issue.
This needs to be a template issue.
We are running other pages with the exact same configuration on the new php version without any problems. However, this website is throwing an error regarding the superfish menu, that seems not to work. Is there anything else we can do in order to see whats causing the error?
Ty to enable debugger mode in Joomla admin panel, and check it.
Regards, AS Team.
View History
We're currently investigating the log files in order to see what exactly is causing the issue, otherwise we'll need your services then.
Thanks
View History
I bought this template. Unfortunately, it creates crashes on my website when I activate a Google Analytics plugin.
Do you know, if there is an other Google Analytics Script within that template (I can't see any settings where I could set my UA-Number).
The same plugin works with other templates.
Thanks
Alex
Which plugin did you use for Google Analytics?
Regards, AS Team.
View History
Just installed it on our demo server, everything works just fine, what PHP version do you have?
Regards, AS Team.
View History
https://smartslider3.com/free/
It did not work on my server (also eg. the AS Menu for mobile didn't work anymore).
I think, the template / DD Google Anaytics interaction leads to a crashed Java and stops all other execution.
PHP currently set to 7.1
We are sorry, we are not able to provide support to the extensions which are not included in the template package.
In this template we are using AS Superfish menu:
https://www.astemplates.com/joomla-extension-details/348-as-superfish-menu
Regards, AS Team.
View History
Please advice.
View History
Do you have any news on that?
Thanks
View History
Do you have any news on that?
Thanks
We are sorry, the DD Google Anaytics is not our product and we do not know why it crashes all extensions, probably there is some jQuery conflict.
Regards, AS Team.