We purchased the template 002070 in year 2015 or 2016 and now we get in the backend menu the error: Cannot use object of type stdClass as array
We purchased today the new version, but we can`t install the new template.
How we can solve the issue?
BR
Tom
AS Templates
POSTED: 2018-08-29
Hello HONSAUSTIROL,
The template can be installed by overriding all existing template files, the best way is to rename the template folder and upload a new one.
Only in Backend Menue - Menue. But i have solved now. I deinstall the Helix Plugins.
Can you check a other thing.
I can scroll the page with the mouse weel on firefox,
but not on google chrome
Can you unterstand why ?
Thanks and best regards
Thomas
AS Templates
POSTED: 2018-08-29
Hello HONSAUSTIROL,
For checking this issue we need an access to your Joomla admin panel, the access info please put in the Special info area under your Purchased items section of your AS account.
Hello, how does a Regular license different from Extended?
AS Templates
POSTED: 2018-10-06
Hello ANDREWXX,
For a single domain - regular license, for unlimited domains - extended license, this license is a perfect option if you are independent web designer/developer/company who wants to use our items for your clients or you would like to use it on multiple domains.
Dear AS Support Team, I have an issue with the purchased template Warning: A non-numeric value encountered in /home/myanmary/public_html/myanmaryangtse.com/templates/mytcl-copper/includes/includes.php on line 109.
This happens when I was updating from PHP 5.6 to PHP 7.1.
I know it is just a Warning, but this issue is for sure not with me only and you might look into it.
You have already the ftp: access and I hope you will be able to fix it.
Thank you in advance.
Miki
AS Templates
POSTED: 2018-10-18
Hello SAMUISEO,
This issue was fixed an the latest template version, we changed for you the updated file.
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Can you now please give a solution for that problem?
Thank you.
We will check this issue during the day.
Regards, AS Team.
The issue was fixed, before checking your website please clear your browser cache.
Regards, AS Team.
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Thank you for fixing the issue.
View History
We purchased the template 002070 in year 2015 or 2016 and now we get in the backend menu the error: Cannot use object of type stdClass as array
We purchased today the new version, but we can`t install the new template.
How we can solve the issue?
BR
Tom
The template can be installed by overriding all existing template files, the best way is to rename the template folder and upload a new one.
Regards, AS Team.
View History
In google i only find that a Helix3 problem but your template wasn`t build with Helix3 or ?
What is your website url please?
Regards, AS Team.
View History
On which page we can see the error message?
Regards, AS Team.
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Can you check a other thing.
I can scroll the page with the mouse weel on firefox,
but not on google chrome
Can you unterstand why ?
Thanks and best regards
Thomas
For checking this issue we need an access to your Joomla admin panel, the access info please put in the Special info area under your Purchased items section of your AS account.
Regards, AS Team.
View History
The issue is fixed, please check.
Regards, AS Team.
View History
For a single domain - regular license, for unlimited domains - extended license, this license is a perfect option if you are independent web designer/developer/company who wants to use our items for your clients or you would like to use it on multiple domains.
Regards, AS Team.
View History
This happens when I was updating from PHP 5.6 to PHP 7.1.
I know it is just a Warning, but this issue is for sure not with me only and you might look into it.
You have already the ftp: access and I hope you will be able to fix it.
Thank you in advance.
Miki
This issue was fixed an the latest template version, we changed for you the updated file.
Regards, AS Team.
View History
View History