Hello,
I did the quickstart installation under php 8. Everything looked perfect. When I install an extension I get error 2005. Please see for yourself.
Regards Hartmut
AS Templates
POSTED: 2023-02-01
Hello HANERLICH,
What is the extension name you are trying to install?
Hello,
I suspect that the error is related to my host and Akeeba. The server is rdbms.strato.de, if I do the installation with kickstart.php (here only the option "directly" is working), it is written into the configuration as server rdbms.strato.de:3306.
If I then change an image or install an extension, the server is not found and everything is blocked.
Can you please provide me with all folders and files so that I can upload them via ftp and use the joomla installation file for the installation? That would be great, thank you.
Regards Hartmut
AS Templates
POSTED: 2023-02-02
Hello HANERLICH,
If you installed the package using the kickstart package it means you already have all folders and files, just copy them to your computer and then upload via FTP on any hosting you want, you need to copy database as well.
Hello,
I installed the template with kickstart.php. in Joomla 4. When I click on the "Home" menu item in the backend and save the menu item without making any changes, I get the following error message:
500
ICON::PRINT_POPUP NOT FOUND.
/var/www/web27954355/html/joom4_2085_noirdeep_04/libraries/src/HTML/HTMLHelper.php : line 139
You may not be able to visit this page because of:
an out-of-date bookmark/favourite
a search engine that has an out-of-date listing for this site
a mistyped address
you have no access to this page
The requested resource was not found.
An error has occurred while processing your request.
Please try one of the following pages:
Any idea what might be causing this?
Thank you,
Best Regards Chris
AS Templates
POSTED: 2023-02-08
Hello TATTOOBATOO,
For checking this issue we need an access to your Joomla admin panel, the access info please put in the Special info area under your Purchased items section of your AS account.
I will reinstall the complete version for you from the JPA file that you offered for download. That's how Joomla works. If you now click on "Home" in the main menu and save, the error occurs. Give me a few minutes and I'll provide the access data for the admin area.
Hello AS team, I did another and completely new Joomla installation. The access data are in the special information section of my account.
Note: The sub-domain name has changed.
Best regards
Chris
AS Templates
POSTED: 2023-02-13
Hello TATTOOBATOO,
We are preparing a new version which will contain a fix for the problem with main menu on mobile devices.
Get an access to all 94 items designed and developed by AS Designing team plus all the future items
which will be released over the course of your club subscription.
Price starting from $59.00
Unfortunately Joomla 3 version is not compatible with PHP8, you have to take it for Joomla 4, the migration documentation you can find here:
https://docs.joomla.org/Joomla_3.x_to_4.x_Step_by_Step_Migration
Regards, AS Team.
View History
the URL is working with a new installation in a new database. Everything is unchanged.
Regards Hartmut
View History
I installed the template again with kickstart.php. at first everything works, after a short time this error appears in the frontend:
500 icon::print popup not found. /mnt/web111/d2/33/51062633/htdocs/MY-WEBSITE.DE/libraries/src/HTML/HTMLHelper.php : line 139
Any idea what might be causing this?
Thank you,
Regards Hartmut
Please try to update your PHP version to 8.x and try to reinstall the package.
Regards, AS Team.
View History
I did the quickstart installation under php 8. Everything looked perfect. When I install an extension I get error 2005. Please see for yourself.
Regards Hartmut
What is the extension name you are trying to install?
Regards, AS Team.
View History
I installed ChronoForms 7.
Regards Hartmut
We are sorry, ChronoForms is not our project, please contact the extension developer.
Regards, AS Team.
View History
I suspect that the error is related to my host and Akeeba. The server is rdbms.strato.de, if I do the installation with kickstart.php (here only the option "directly" is working), it is written into the configuration as server rdbms.strato.de:3306.
If I then change an image or install an extension, the server is not found and everything is blocked.
Can you please provide me with all folders and files so that I can upload them via ftp and use the joomla installation file for the installation? That would be great, thank you.
Regards Hartmut
If you installed the package using the kickstart package it means you already have all folders and files, just copy them to your computer and then upload via FTP on any hosting you want, you need to copy database as well.
Regards, AS Team.
View History
now everything works perfectly. The problem for me was the installation with Akeeba.
Many thanks for the support.
Regards Hartmut
View History
I installed the template with kickstart.php. in Joomla 4. When I click on the "Home" menu item in the backend and save the menu item without making any changes, I get the following error message:
500
ICON::PRINT_POPUP NOT FOUND.
/var/www/web27954355/html/joom4_2085_noirdeep_04/libraries/src/HTML/HTMLHelper.php : line 139
You may not be able to visit this page because of:
an out-of-date bookmark/favourite
a search engine that has an out-of-date listing for this site
a mistyped address
you have no access to this page
The requested resource was not found.
An error has occurred while processing your request.
Please try one of the following pages:
Any idea what might be causing this?
Thank you,
Best Regards Chris
For checking this issue we need an access to your Joomla admin panel, the access info please put in the Special info area under your Purchased items section of your AS account.
Regards, AS Team.
View History
I will reinstall the complete version for you from the JPA file that you offered for download. That's how Joomla works. If you now click on "Home" in the main menu and save, the error occurs. Give me a few minutes and I'll provide the access data for the admin area.
View History
the access data with all the information is as requested in my purchase area and special information.
Best regards
Found the solution, in admin panel go to Content -> Articles go to Options (right top button) and click on Save button.
Regards, AS Team.
View History
Best regards
Chris
We need an access to your website please.
Regards, AS Team.
View History
Note: The sub-domain name has changed.
Best regards
Chris
We are preparing a new version which will contain a fix for the problem with main menu on mobile devices.
Regards, AS Team.