Already five or re-installed and when you open the Web page does not display anything.
I do not know what the problem may be with him.
Regards,
AS Templates
POSTED: 2015-11-15
Hello SZABIKA2,
Can you please provide us with an access to your server via FTP and Joomla admin panel for checking this issue? The access info please put in the Special info area under your Purchased items section of your AS account.
Hello AS,
I put the info in Special info area.
Regards,
AS Templates
POSTED: 2015-11-15
Hello SZABIKA2,
Everything looks fine, can you please try to install and check default Joomla package from https://www.joomla.org/download.html
website?
Regards, AS Team.
AS Templates
POSTED: 2015-11-15
Hello SZABIKA2,
Also please check your server logs, probably you have some misconfigurations on your server.
Hello AS,
So far, the 5.x template I used the 2.5.x joomla with. I had no problems with it.
Regards,
AS Templates
POSTED: 2015-11-16
Hello SZABIKA2,
We changed our template to default Joomla Beez3 template, still the same problem. We have to see your server logs, sorry, without access to your cPanel we will not be able to help you.
I would like to ask that we managed to find some solution?
Regards,
AS Templates
POSTED: 2015-11-17
Hello SZABIKA2,
Sorry, where we can see your server logs? As well we can not find how we can access you SQL databases, can you please let us know where we can find it?
Hello SZABIKA2,
Joomla 2.5 version is too old version and not supported anymore.
This template is created for Joomla version 3+
One more time we checked your server, seems it is running on Microsoft OS, please ask you provider to change it to UNIX and try the installation one more time.
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Did you install sample data due Finalization step? For more info please see the template documentation:
http://www.astemplates.com/joomla-template-documentation/55-002022
Regards, AS Team.
View History
Of course, at the end of the install sample data.
But when I open my web page, just play and not display anything.
Regards,
View History
I do not know what the problem may be with him.
Regards,
Can you please provide us with an access to your server via FTP and Joomla admin panel for checking this issue? The access info please put in the Special info area under your Purchased items section of your AS account.
Regards, AS Team.
View History
I put the info in Special info area.
Regards,
Everything looks fine, can you please try to install and check default Joomla package from https://www.joomla.org/download.html
website?
Regards, AS Team.
Also please check your server logs, probably you have some misconfigurations on your server.
Regards, AS Team.
View History
I tried the default joomla and I installed the template. it was good. but if I install the quick start is not good.
Regards,
Can you please provide us with an access to your cPanel?
Regards, AS Team.
View History
Regards,
View History
So far, the 5.x template I used the 2.5.x joomla with. I had no problems with it.
Regards,
We changed our template to default Joomla Beez3 template, still the same problem. We have to see your server logs, sorry, without access to your cPanel we will not be able to help you.
Regards, AS Team.
View History
I would like to ask that we managed to find some solution?
Regards,
Sorry, where we can see your server logs? As well we can not find how we can access you SQL databases, can you please let us know where we can find it?
Regards, AS Team.
View History
I typed the information on Special info area.
Regards,
View History
I installed the default joomla again.
Then I installed manually as002022 template.
So it works properly. I just do not know
configure the modules.
Regards,
View History
If you can not find another solution, it is possible for you to set all the modules?
Regards,
Did you take and install the Joomla package from joomla.org website or from your hosting provider?
Regards, AS Team.
View History
Yes, I know, but the Joomla 2.5.x version.
Regards,
Joomla 2.5 version is too old version and not supported anymore.
This template is created for Joomla version 3+
One more time we checked your server, seems it is running on Microsoft OS, please ask you provider to change it to UNIX and try the installation one more time.
Regards, AS Team.