I don't see any extended section to extend it!!! Where is the Purchased items section of my AS account located at? Or what is the URL? When I log on I don't see any Purchased items section on my AS account!!! All I see is the option to purchase AGAIN.
Hello 11HELP11,
You have to pay only in case if you would like to receive the latest version.
Renew your license you can under your Purchased items section of your AS account. Here is the url: http://www.astemplates.com/signin
How would I know that renewing to the latest version will have all the necessary components for the extended version as your comment of 08/29/2014?
I purchased the regular license $19 and now it is not working at all but the Extended License is $39:
http://www.astemplates.com/joomla-template-details/60-002027
and to renew the license is $14
http://www.astemplates.com/userinfo.archive.php?user=11help11
So renewing a Regular License will upgrade the template to an Extended License?
AS Templates
POSTED: 2014-09-02
Hello 11HELP11,
The regular and extended versions are identical, there is a difference in number of domains only, for more info please see our terms of use paragraph 2: http://www.astemplates.com/terms
Hello,
web installation of purchased premium version does not work.
After unpacking and exexuting the first step it does load and load but nothing happens.
Please help.
AS Templates
POSTED: 2014-10-07
Hello BERLI76,
Can you please provide us with an access to your server via Control Panel provided to you by your hosting provider for checking this issue?
the info please put in the Special info area under your purchased items section of your AS account.
I purchased this template and I am struggling a bit with google maps.
I copied the content from the example data, so made a module with custom HTML and put there the code: {mosmap formaddress='1'|dir='5'}
This result into a messed up piece of content. The fields 'Directions', 'From here', 'To here' and the fields are not aligned and shown above the map.
Also in the map itself these fields are repeated.
I also have a second installation with the demo data and there everything looks fine. (I actually would like to post some screenshots, but unfortunately that is not possible).
Hopefully you are able to help me.
Regards,
Jay
AS Templates
POSTED: 2014-11-18
Hello JAYZIJP,
What is your site url please, we have to see your site first.
the template does not work: can you tell me what is the problem? Or if you can installed it like demo for me?
thank you
AS Templates
POSTED: 2014-11-19
Hello MAMADOU,
Can you please provide us with more info? What exactly is not working for you? Did you try to instal it using quick-start installation package? The package should be installed like regular Joomla installation.
the url of site where I have the problem is: http://wolframhart.nl/index.php/over-wolfram-hart/contact
In fact I do have a separate install with the demo data and this can be found at http://wolframhart.nl/demo/index.php/about-us/contact-us
Regards,
Jay
AS Templates
POSTED: 2014-11-19
Hello JAYZIJP,
The Googlemap plugin has a lot of parameters, in your website you have to set all of them exactly like in the installed demo, as well the custom html module missed div wrapping, the source code should be exact like the following:
thanks for your reply. I checked the parameters and changed them where the differed. I also changed the custom html.
What is the reason that at my demo site I do not have to use the <div class="googlemap"> (there I see at the custom html only the {mosmap ....} code)?
Another thing is that I see 2 google-maps plug-ins:
Google Maps
System - Google Maps
Both are enabled. But i figured out that the Google Maps plugin effects the content of the page, so I am wondering what the System - Google Maps is doing.
Do you know what setting i have to use to get a zoom bar at the map
I noticed that when I swich to card and I move the card by picking it with the hand, there is no data. In sattelite mode this is not a problem
Regards,
Jay
AS Templates
POSTED: 2014-11-19
Hello JAYZIJP,
Just checked your site, it looks like you have managed to resolve all your problems.
the template does not appear like the demo. Give me the link to pay so that you will install it yourself. I'm tired of this story. The person for whom I purchased the template think I scammed him.
But I really would like to have an answer to my question just for understanding:
1. What is the reason that at my demo site I do not have to use the <div class="googlemap"> (there I see at the custom html only the {mosmap ....} code)?
2 Why are there 2 Google Maps plugins (Google Maps and System - Google Maps) and what is the difference (they are both enabled)
3. Do you know what setting i have to use to get a zoom bar at the map
4. I noticed that when I swich to card and I move the card by picking it with the hand, there is no data. In sattelite mode this is not a problem.
Regards,
Jay
AS Templates
POSTED: 2014-11-20
Hello JAYZIJP,
1. Yes, if you would like to see it like on our demo preview yo have to use the following code:
<div class="googlemap">{mosmap formaddress='1'|dir='5'}</div>
2. Probably you installed it twice and different versions.
3/4. We think you have to check the plugin documentation here: http://tech.reumer.net/Google-Maps/Documentation-of-plugin-Googlemap/
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You have to pay only in case if you would like to receive the latest version.
Renew your license you can under your Purchased items section of your AS account. Here is the url: http://www.astemplates.com/signin
Regards, AS Team.
View History
I purchased the regular license $19 and now it is not working at all but the Extended License is $39:
http://www.astemplates.com/joomla-template-details/60-002027
and to renew the license is $14
http://www.astemplates.com/userinfo.archive.php?user=11help11
So renewing a Regular License will upgrade the template to an Extended License?
The regular and extended versions are identical, there is a difference in number of domains only, for more info please see our terms of use paragraph 2: http://www.astemplates.com/terms
Regards, AS Team.
View History
web installation of purchased premium version does not work.
After unpacking and exexuting the first step it does load and load but nothing happens.
Please help.
Can you please provide us with an access to your server via Control Panel provided to you by your hosting provider for checking this issue?
the info please put in the Special info area under your purchased items section of your AS account.
Regards, AS Team.
View History
I purchased this template and I am struggling a bit with google maps.
I copied the content from the example data, so made a module with custom HTML and put there the code: {mosmap formaddress='1'|dir='5'}
This result into a messed up piece of content. The fields 'Directions', 'From here', 'To here' and the fields are not aligned and shown above the map.
Also in the map itself these fields are repeated.
I also have a second installation with the demo data and there everything looks fine. (I actually would like to post some screenshots, but unfortunately that is not possible).
Hopefully you are able to help me.
Regards,
Jay
What is your site url please, we have to see your site first.
Regards, AS Team.
View History
thank you
Can you please provide us with more info? What exactly is not working for you? Did you try to instal it using quick-start installation package? The package should be installed like regular Joomla installation.
Regards, AS Team.
View History
the url of site where I have the problem is: http://wolframhart.nl/index.php/over-wolfram-hart/contact
In fact I do have a separate install with the demo data and this can be found at http://wolframhart.nl/demo/index.php/about-us/contact-us
Regards,
Jay
The Googlemap plugin has a lot of parameters, in your website you have to set all of them exactly like in the installed demo, as well the custom html module missed div wrapping, the source code should be exact like the following:
<div class="googlemap">{mosmap formaddress='1'|dir='5'}</div>
Regards, AS Team.
View History
thanks for your reply. I checked the parameters and changed them where the differed. I also changed the custom html.
What is the reason that at my demo site I do not have to use the <div class="googlemap"> (there I see at the custom html only the {mosmap ....} code)?
Another thing is that I see 2 google-maps plug-ins:
Google Maps
System - Google Maps
Both are enabled. But i figured out that the Google Maps plugin effects the content of the page, so I am wondering what the System - Google Maps is doing.
Do you know what setting i have to use to get a zoom bar at the map
I noticed that when I swich to card and I move the card by picking it with the hand, there is no data. In sattelite mode this is not a problem
Regards,
Jay
Just checked your site, it looks like you have managed to resolve all your problems.
Regards, AS Team.
View History
For our installation services please use the following page:
http://www.astemplates.com/installationservices
Regards, AS Team.
View History
I did manage to get the map in the same format.
But I really would like to have an answer to my question just for understanding:
1. What is the reason that at my demo site I do not have to use the <div class="googlemap"> (there I see at the custom html only the {mosmap ....} code)?
2 Why are there 2 Google Maps plugins (Google Maps and System - Google Maps) and what is the difference (they are both enabled)
3. Do you know what setting i have to use to get a zoom bar at the map
4. I noticed that when I swich to card and I move the card by picking it with the hand, there is no data. In sattelite mode this is not a problem.
Regards,
Jay
1. Yes, if you would like to see it like on our demo preview yo have to use the following code:
<div class="googlemap">{mosmap formaddress='1'|dir='5'}</div>
2. Probably you installed it twice and different versions.
3/4. We think you have to check the plugin documentation here:
http://tech.reumer.net/Google-Maps/Documentation-of-plugin-Googlemap/
Regards, AS Team.
View History
I have purchased and successfully installed the premium edition of the 2027 template.
The website is www.humanitarian-studies.com
What I would like is for the demo pages to be installed rather than the blank pages (as per the free edition.) Is this possible, and if so how please?
Regards
Jim