I am trying to install quickstart package, but it doesn`t work. Its the first time I am trying to do a website with Joomla.
I have the german webhost strato and do not use cpanel.
I read the instructions, my hosting doesn't support cpanel. When I upload the package via FTP I do not have a folder public_html and I aswell cannot run kicktstart.php on the server.
Thanks
ltheme
POSTED: 2016-11-19
Hello SARAHRA,
Could you please install Joomla! (download from joomla.org), then send your site address and FTP account to our support email at "admin@ltheme.com", so I can help.
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I am trying to install quickstart package, but it doesn`t work. Its the first time I am trying to do a website with Joomla.
I have the german webhost strato and do not use cpanel.
Thanks a lot
Thanks for your info, please make sure that you already read this instruction http://ltheme.com/how-to-install-quickstart-package-using-akeeba-kickstart/
If your hosting doesn't support cpanel to upload file, you can use FTP methods, every hosting must to have FTP method to load files.
If you need Install Service to save your time, you can order here http://ltheme.com/install-service/
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I read the instructions, my hosting doesn't support cpanel. When I upload the package via FTP I do not have a folder public_html and I aswell cannot run kicktstart.php on the server.
Thanks
Could you please install Joomla! (download from joomla.org), then send your site address and FTP account to our support email at "admin@ltheme.com", so I can help.