This is a screenshot from "home".
This is ok on all devices.
But on "historie" and all other pages it is not showing.
Checked on other mobile devices.
So it's only a problem of my mobile.
Thats ok
It's still the search problem.:
Maybe it's the page builder. No search results from PB pages are displayed. I've been having a problem with the frontend editor not working for weeks. PB isn't much help. They say I should ask the template manufacturer. When opening the frontend editor, only a blank screen is displayed. Maybe both problems have the same cause.
agethemes
POSTED: 2024-05-28
Hello LIEDTKE,
1/ I found menu issue, please go to Template Options > Custom Code, add more CSS as below for "Custom CSS code" field
2/ For this issue, please switch default template to "Cassiopeia" and recheck Search Result and Front-end edit in SP Page Builder. If it works, so it's template issue, please let me know, so I can check. Otherwise, it's not template issue.
Hi the answer from PageBuilder about the empty screen error:
Hi Klaus,
As I asked you about, did you ask help from your template provider?
Please make sure the template is compatible with the latest Helix Ultimate and SPPB versions. If the template is not, kindly downgrade to which vertions the template supports.
Best Regards
agethemes
POSTED: 2024-05-29
Hello LIEDTKE,
Since you switched to Cassiopeia and the problem is still remain, so it's just SP Page Builder. You can let joomshaper know about this, you're using Cassiopeia (default template from Joomla!) with SP Page Builder template.
I know its a problem of PB.
They have the worst support you can imagine. I bought a total of 3 licenses of Page Builder Pro and nobody cares about this problem.
agethemes
POSTED: 2024-05-29
Hello LIEDTKE,
That's sad for support service from SP Page Builder product for paid customers.
Please use back-end edit tool for temporary, I will report to our DEV team to check this issue and let you know soon. It's hard because it's not our product, we just use it to build some main pages, but look like we won't use it for other new products next time.
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1. on my mobile its works only in landscape, in portrait not..
2. I have already PB 5.3.2 and Helix 2.1.1
1/ Please share me screenshot, you can make screenshot and upload to imgbb.com and share me a link to check.
2/ We're tracking this issue and rechecking it, will inform you soon.
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What device are you using? This is how it works on my Iphone device https://ibb.co/thXJV7w
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android version 14
I don't have exact device with os version to test, but this is how it shows in Samsung Galaxy view https://ibb.co/Zfdsp4w
Can you check it with other devices from your friends and recheck?
View History
This is ok on all devices.
But on "historie" and all other pages it is not showing.
Checked on other mobile devices.
So it's only a problem of my mobile.
Thats ok
It's still the search problem.:
Maybe it's the page builder. No search results from PB pages are displayed. I've been having a problem with the frontend editor not working for weeks. PB isn't much help. They say I should ask the template manufacturer. When opening the frontend editor, only a blank screen is displayed. Maybe both problems have the same cause.
1/ I found menu issue, please go to Template Options > Custom Code, add more CSS as below for "Custom CSS code" field
@media (max-width: 575px) {
#offcanvas-toggler {
margin-top: -60px;
}
}
2/ For this issue, please switch default template to "Cassiopeia" and recheck Search Result and Front-end edit in SP Page Builder. If it works, so it's template issue, please let me know, so I can check. Otherwise, it's not template issue.
View History
2) same problem in cassiopeia. No results.
1/ Thank you
2/ As you see, it does't work with default template. So, it's problem with SP Page Builder, can you show it with extension author ?
View History
Hi Klaus,
As I asked you about, did you ask help from your template provider?
Please make sure the template is compatible with the latest Helix Ultimate and SPPB versions. If the template is not, kindly downgrade to which vertions the template supports.
Best Regards
Since you switched to Cassiopeia and the problem is still remain, so it's just SP Page Builder. You can let joomshaper know about this, you're using Cassiopeia (default template from Joomla!) with SP Page Builder template.
View History
They have the worst support you can imagine. I bought a total of 3 licenses of Page Builder Pro and nobody cares about this problem.
That's sad for support service from SP Page Builder product for paid customers.
Please use back-end edit tool for temporary, I will report to our DEV team to check this issue and let you know soon. It's hard because it's not our product, we just use it to build some main pages, but look like we won't use it for other new products next time.
View History
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