Dear Support
I just finished a new website using your wonderful template.
Unfortunately I have a problem where I need to have some help
The submenus are not opening when using the side menu and also not on mobile devices
Steps to reproduce
Open https://www.fndance.nordemann.ch click on Menu Icon on the left.
Open menu item “KURSE” or do the equivalent on a mobile device.
kind regards
Arie
enginetemplates
POSTED: 2018-09-05
Hello ARIENORDEMANN,
Thank you for your info, I can see your problem.
Could you please send me admin login for your site to email "info@enginetemplates.com", so we can help.
I need your help. I cannot change any images on Quix pages, because the window is blank and dark where I could choose another image. Is it because of Joomla upgrade?
I need your help again :-)
I wish to use a youtube background module on the Home page. Do you have such a module?
Which makes me able to play youtube video in the background of a certain module, looping, no controlls :-)
Sorry another question.
I have created a few new modules, wich are absolutely not available through Quix page editor. So if I insert a joomla module in a quix page, my new modules are not on the list.
What is wrong? Thanks for advice!
enginetemplates
POSTED: 2018-11-08
Hello HORIZON,
You can use Unite Slider to build background video and load it via page builder. Page Builder support load module add-on, did you try it?
If you have problem, just note your site and admin login in your profile, so I can check.
I have created a new module. I wanted to insert it into a Quix page, but it cannot be found in the dropdown list.
What can I do to have the new module in the list?
Thanks a lot!
enginetemplates
POSTED: 2018-12-05
Hello HORIZON,
Please check it and make sure that you already enabled this module.
If you still have problem, please send your site and admin login to our support email at "info@enginetemplates.com", so I can help.
Get an access to all 178 items designed and developed by Engine Templates team plus all the future items
which will be released over the course of your club subscription.
Price starting from $59.00
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You can purchase it via 2CO, please see second option.
Regards, AS Team.
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I just finished a new website using your wonderful template.
Unfortunately I have a problem where I need to have some help
The submenus are not opening when using the side menu and also not on mobile devices
Steps to reproduce
Open https://www.fndance.nordemann.ch click on Menu Icon on the left.
Open menu item “KURSE” or do the equivalent on a mobile device.
kind regards
Arie
Thank you for your info, I can see your problem.
Could you please send me admin login for your site to email "info@enginetemplates.com", so we can help.
View History
Many thanks for your excellent help and support.
Your templates are great.;-)
All the best
Arie
You're welcome!
Any problems with our product next time, free free to contact us again.
Thank you!
View History
I need your help. I cannot change any images on Quix pages, because the window is blank and dark where I could choose another image. Is it because of Joomla upgrade?
Thanks for your help!
Szabolcs
Yes, we have blog about this issue, please follow this guide https://enginetemplates.com/solution-for-media-manager-black-screen-after-getting-joomla-3-9-x-updated/
Thank you!
View History
You're welcome!
View History
I need your help again :-)
I wish to use a youtube background module on the Home page. Do you have such a module?
Which makes me able to play youtube video in the background of a certain module, looping, no controlls :-)
Thanks if you have an idea!
Szabolcs
View History
I have created a few new modules, wich are absolutely not available through Quix page editor. So if I insert a joomla module in a quix page, my new modules are not on the list.
What is wrong? Thanks for advice!
You can use Unite Slider to build background video and load it via page builder. Page Builder support load module add-on, did you try it?
If you have problem, just note your site and admin login in your profile, so I can check.
Thank you!
View History
Yes, it was my first idea, I have created a new slider, but I cannot see it, when adding a new joomla module.
OK, I give you the login :-)
Thanks!
View History
Is it okay?
Thanks for your help!
I still do not see your site and admin via your profile, can you recheck?
Or you can send it direct to our email at info@enginetemplates.com
So, I can help.
View History
I have created a new module. I wanted to insert it into a Quix page, but it cannot be found in the dropdown list.
What can I do to have the new module in the list?
Thanks a lot!
Please check it and make sure that you already enabled this module.
If you still have problem, please send your site and admin login to our support email at "info@enginetemplates.com", so I can help.
View History
OK, mail has been sent!
Thanks !
Already solved via email. Thank you!