Thank you for your update! Yes, I see notification from JoomShaper for Helix framework generator tag, look like thay override it from Helix plugin, so just take a notice for this edit this time and waiting for next Helix version with this improve, may be they will have option to set it via Template Settings.
grafiek
POSTED: 2023-02-08
Hello ET,
When i update ET_pet template to newest version (from 1.0 feb 2021 to 4.0 dec 2021), the site is not working anymore. Backend is not working properly and frontend is a white screen with notification about the helix logo is not there.
When i install again the old template again everything is allright.
I also imported in both cases the json settings. But does no mather.
I am doning this to prepare to upgrade to J4.
What is going wrong?
Regards,
Grafiek
enginetemplates
POSTED: 2023-02-09
Hello GRAFIEK,
What PHP version are you using? Just notice that max PHP version is 8.0.x, if you're usinh higher version like 8.1 or 8.2, it won't work.
grafiek
POSTED: 2023-02-09
Hello,
I was using php 8.1.14, i downgrade first to 8.0.27 and still using it for now before upgrading to j4. After upgrade and after import json file for ET_PET template there is a blanco screen with text ' Class "HelixUltimateFeatureLogo" not found'.
Even i cannot open and white screen the template options at template style, only menu left is displaying (but text runs out of the frame).
When i choose for template style 'shaper_helixultimate - Default' there is a white screen with text '0
Call to undefined method HelixUltimate\Framework\Platform\Helper::CheckNull()'
When i choose the 'Cassiopeia - Default' template styel, there is some website displaying without menu.
What to do?
Regards, Grafiek
enginetemplates
POSTED: 2023-02-11
Hello GRAFIEK,
Did you try to uninstall, then reinstall latest version without import template settings?
I recommend you use PHP 7.4.x, then process update Joomla! & all extension to latest first. Then, you can install new template and update PHP version to 8.0.x.
Btw, make sure that all your extensions support PHP 8.0.x
grafiek
POSTED: 2023-02-13
Hi,
I earlyer did overwrite template also without import setting and also update all extensions. In my opinion they all can work with PHP 8.x.
Now i working wth PHP 7.4.33. Uninstall Helix Ultimate and ET_pet tamplate. Reinstall them, without import the settings.
Site is working but without a lot of formatting and lay-out (CSS). For example no background, no button style and no sliding orange graphic at the four home-items 'Pet Sitting, Pet Mindling...' and so on (as your demo preview).
Regards,
Grafiek
enginetemplates
POSTED: 2023-02-15
Hello GRAFIEK,
An update of theme and page builder will have a lot of change, so if you see style change, please re-config it.
grafiek
POSTED: 2023-02-27
Hi,
How i can show the background image 'back1' on all pages?
I imported sp pagebuiler settings from old J3 to new j4 site. Everything works fine but the background is not showing anymore. Only at the existing pages. I see the one in the customm.css. For example page 'about' > .about:before {
background-image: url('../images/back1.png');
}
What i have to change or add to show this background at every page?
Thanks in advance.
Grafiek
enginetemplates
POSTED: 2023-03-09
Hello GRAFIEK,
Can you send me your site URL to check?
grafiek
POSTED: 2023-03-09
Hello; frontend temp is https://cavia.grafiek-test.nl/
enginetemplates
POSTED: 2023-03-13
Hello GRAFIEK,
Do you mean it's mouse icon background from this page? https://cavia.grafiek-test.nl/index.php/pages/about
Otherwise, can you send me screenshot about this icon? You can make screenshot and upload it to https://imgbb.com , then share me a link to check.
with .xxx is class where you want to place this background.
grafiek
POSTED: 2023-03-28
Hi,
I can not do it. In Joomla3 is also different than in Joomla4. In J3 it works fine. It is probably being overwritten in some way (or not transparant). Even if I change the class or remove the lines in the customm.css. it doesn't change.
It works in the subpage, but not in all other pages.
Even when i change the class.
Also the existing 'back1.png' is not displaying.
It is meant to be on all pages.
Thanks
enginetemplates
POSTED: 2023-03-29
Hello GRAFIEK,
Please share me admin login, so I can help.
grafiek
POSTED: 2023-03-29
Hello,
Can you give me your email adress or how do i send the login protected?
enginetemplates
POSTED: 2023-03-29
Hello GRAFIEK,
Yes, here it is info@enginetemplates.com
grafiek
POSTED: 2023-10-18
Hello,
I updated template to latest version, 4.1. Everything works fine. But at the template version it's still 4.0 (December 2021) and not 4.1. Can i check i installed the newest version?
Thanks in forward.
enginetemplates
POSTED: 2023-10-19
Hello GRAFIEK,
Can you share me your site URL, admin login? So, I can help.
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Thank you for your update! Yes, I see notification from JoomShaper for Helix framework generator tag, look like thay override it from Helix plugin, so just take a notice for this edit this time and waiting for next Helix version with this improve, may be they will have option to set it via Template Settings.
When i update ET_pet template to newest version (from 1.0 feb 2021 to 4.0 dec 2021), the site is not working anymore. Backend is not working properly and frontend is a white screen with notification about the helix logo is not there.
When i install again the old template again everything is allright.
I also imported in both cases the json settings. But does no mather.
I am doning this to prepare to upgrade to J4.
What is going wrong?
Regards,
Grafiek
What PHP version are you using? Just notice that max PHP version is 8.0.x, if you're usinh higher version like 8.1 or 8.2, it won't work.
I was using php 8.1.14, i downgrade first to 8.0.27 and still using it for now before upgrading to j4. After upgrade and after import json file for ET_PET template there is a blanco screen with text ' Class "HelixUltimateFeatureLogo" not found'.
Even i cannot open and white screen the template options at template style, only menu left is displaying (but text runs out of the frame).
When i choose for template style 'shaper_helixultimate - Default' there is a white screen with text '0
Call to undefined method HelixUltimate\Framework\Platform\Helper::CheckNull()'
When i choose the 'Cassiopeia - Default' template styel, there is some website displaying without menu.
What to do?
Regards, Grafiek
Did you try to uninstall, then reinstall latest version without import template settings?
I recommend you use PHP 7.4.x, then process update Joomla! & all extension to latest first. Then, you can install new template and update PHP version to 8.0.x.
Btw, make sure that all your extensions support PHP 8.0.x
I earlyer did overwrite template also without import setting and also update all extensions. In my opinion they all can work with PHP 8.x.
Now i working wth PHP 7.4.33. Uninstall Helix Ultimate and ET_pet tamplate. Reinstall them, without import the settings.
Site is working but without a lot of formatting and lay-out (CSS). For example no background, no button style and no sliding orange graphic at the four home-items 'Pet Sitting, Pet Mindling...' and so on (as your demo preview).
Regards,
Grafiek
An update of theme and page builder will have a lot of change, so if you see style change, please re-config it.
How i can show the background image 'back1' on all pages?
I imported sp pagebuiler settings from old J3 to new j4 site. Everything works fine but the background is not showing anymore. Only at the existing pages. I see the one in the customm.css. For example page 'about' > .about:before {
background-image: url('../images/back1.png');
}
What i have to change or add to show this background at every page?
Thanks in advance.
Grafiek
Can you send me your site URL to check?
Do you mean it's mouse icon background from this page? https://cavia.grafiek-test.nl/index.php/pages/about
Otherwise, can you send me screenshot about this icon? You can make screenshot and upload it to https://imgbb.com , then share me a link to check.
Yes, that's what i mean.
The CSS is
.xxx:before {
background-image: url('../images/back1nieuw.png');
}
with .xxx is class where you want to place this background.
I can not do it. In Joomla3 is also different than in Joomla4. In J3 it works fine. It is probably being overwritten in some way (or not transparant). Even if I change the class or remove the lines in the customm.css. it doesn't change.
It works in the subpage, but not in all other pages.
Even when i change the class.
Also the existing 'back1.png' is not displaying.
It is meant to be on all pages.
Thanks
Please share me admin login, so I can help.
Can you give me your email adress or how do i send the login protected?
Yes, here it is info@enginetemplates.com
I updated template to latest version, 4.1. Everything works fine. But at the template version it's still 4.0 (December 2021) and not 4.1. Can i check i installed the newest version?
Thanks in forward.
Can you share me your site URL, admin login? So, I can help.