We have an issue with Megamenu view and appereance such as:
When we are at home page the Megamenu looks perfect and alligned at the middle of page. When we are at any other menu or submenu item the Megamenu is alligned left by resulting a cutted view at 100% of screen. Only at 90% we have an acceptable view but of course we can not tell to our client for their screen resolution.
Can you please tell us what we have to do?
Kind regards
enginetemplates
POSTED: 2019-08-02
Hello POSITRON,
Can you send me site URL to check?
positron
POSTED: 2019-08-02
Hello,
Thank you for your reply. As we are just start to create the new website in local server, you can reach to this at https://karachaliosbros.com BUT AFTER EDITING YOUR LOCAL HOSTS to IP 109.73.173.103
Thank you in advance.
Kind regards
enginetemplates
POSTED: 2019-08-06
Hello POSITRON,
So sorry for delay response, please go to Template Settings, open tab "Custom Code" and add more CSS as below for Custom CSS code field
Thank you very much for the reply and the solution you gave. We did the same and issue is solved.
Thank you once more for your support.
Kind regards
enginetemplates
POSTED: 2019-08-06
Hello POSITRON,
Glad your issue has been resolved.
Have a nice day!
positron
POSTED: 2019-10-11
Hello again,
We have two small questions-issues.
1- The video is not playing at mobiles. (We added our client's video) but even your's demo is not playing.The configuration at Page builder row>>responsive tab are in "Hidden No" position for all the switches for mobile/tablet and desktop. We try to open your demo site link
http://preview.astemplates.com/itempreview/1160
but even this is not playing the video.
Is there something to be done?
2- As we did not succeed to find this, where is the GDPR cookies consent plugin opened as pop-up on the bottom left of the website?
Thank you in advance.
Kind regards
enginetemplates
POSTED: 2019-10-12
Hello POSITRON,
Thank you for your info.
1/ I checked it and can see this issue, I asked our developer about this case and will response you asap on next Monday when our office back to work.
2/ It's plugin, you can find it via Admin > Extension > Plugin, find keyword 'cookie', so you can see this plugin.
positron
POSTED: 2019-10-12
Hello,
Thank you very much for the update. Will expect your news.
Kind regards
enginetemplates
POSTED: 2019-10-14
Hello POSITRON,
For mobile display, you just change it to OGV format and use it as main background video, replace with mp4 by default https://monosnap.com/file/76XfRxdyfWhWo1cxB4wNWZi3yWwpgJ?idx=0&total=4835
Conver Mp4 to OGV if you need https://video.online-convert.com/convert-to-ogv
positron
POSTED: 2019-10-14
Hello,
Thank you for your reply. We tried to follow your steps but unfortunatelly we did not succeed to get a result. We have converted the MP4 video to OVG, inserted this as main background but still we can not see the video on mobiles.
Where is our mistake?
Kind regards
enginetemplates
POSTED: 2019-10-15
Hello POSITRON,
Thank you for your update. I discussed with page builder support on yesterday and unfortunate, Video can't display for mobile view because of performance & small screen is disabled.
If you really want to show video on mobile -- use Video addon in mobile view only.
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We have an issue with Megamenu view and appereance such as:
When we are at home page the Megamenu looks perfect and alligned at the middle of page. When we are at any other menu or submenu item the Megamenu is alligned left by resulting a cutted view at 100% of screen. Only at 90% we have an acceptable view but of course we can not tell to our client for their screen resolution.
Can you please tell us what we have to do?
Kind regards
Can you send me site URL to check?
Thank you for your reply. As we are just start to create the new website in local server, you can reach to this at https://karachaliosbros.com BUT AFTER EDITING YOUR LOCAL HOSTS to IP 109.73.173.103
Thank you in advance.
Kind regards
So sorry for delay response, please go to Template Settings, open tab "Custom Code" and add more CSS as below for Custom CSS code field
.container {
max-width: 100%;
}
}
@media (max-width: 1199px) {
.bd-hmenu-1 {
right: 0!important;
}
}
Save and recheck.
Thank you very much for the reply and the solution you gave. We did the same and issue is solved.
Thank you once more for your support.
Kind regards
Glad your issue has been resolved.
Have a nice day!
We have two small questions-issues.
1- The video is not playing at mobiles. (We added our client's video) but even your's demo is not playing.The configuration at Page builder row>>responsive tab are in "Hidden No" position for all the switches for mobile/tablet and desktop. We try to open your demo site link
http://preview.astemplates.com/itempreview/1160
but even this is not playing the video.
Is there something to be done?
2- As we did not succeed to find this, where is the GDPR cookies consent plugin opened as pop-up on the bottom left of the website?
Thank you in advance.
Kind regards
Thank you for your info.
1/ I checked it and can see this issue, I asked our developer about this case and will response you asap on next Monday when our office back to work.
2/ It's plugin, you can find it via Admin > Extension > Plugin, find keyword 'cookie', so you can see this plugin.
Thank you very much for the update. Will expect your news.
Kind regards
For mobile display, you just change it to OGV format and use it as main background video, replace with mp4 by default https://monosnap.com/file/76XfRxdyfWhWo1cxB4wNWZi3yWwpgJ?idx=0&total=4835
Conver Mp4 to OGV if you need https://video.online-convert.com/convert-to-ogv
Thank you for your reply. We tried to follow your steps but unfortunatelly we did not succeed to get a result. We have converted the MP4 video to OVG, inserted this as main background but still we can not see the video on mobiles.
Where is our mistake?
Kind regards
Thank you for your update. I discussed with page builder support on yesterday and unfortunate, Video can't display for mobile view because of performance & small screen is disabled.
If you really want to show video on mobile -- use Video addon in mobile view only.