Hello Delight Design Team,
I just purchased the primus template and installed the T3 plugin, the template and all the additional plugins delivered with the the template. Everything went fine and was successful. But any browser I checked gives the error message, that no file on the server was found. Hence no website is shown. The other templates that were pre-installed with joomla work fine. Can you help me?
Best regards,
Sascha
PrimerTemplates
POSTED: 2012-07-02
Hello PHYSIKER,
Please email us the login details to your site we check that out. Use the email address provided in the template user manual.
Thank you.
Kind Regards,
Delight Design Team
physiker
POSTED: 2012-07-30
Hello Delight Design Team,
now it is four ago that I submitted the login details to you. In the meantime I asked about the progress via email, but till now I heard nothing from you und the templates is still not working. How do we want to proceed? Are you able to get the template working or should I withdraw the payment and try another one?
Regards,
Sascha
PrimerTemplates
POSTED: 2012-07-30
Hello PHYSIKER,
Here is our new support email, info@themesdesigners.net Please email the login details & your url to this email and we shall attend to your problem. Sorry for the delay.
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I just purchased the primus template and installed the T3 plugin, the template and all the additional plugins delivered with the the template. Everything went fine and was successful. But any browser I checked gives the error message, that no file on the server was found. Hence no website is shown. The other templates that were pre-installed with joomla work fine. Can you help me?
Best regards,
Sascha
Please email us the login details to your site we check that out. Use the email address provided in the template user manual.
Thank you.
Kind Regards,
Delight Design Team
now it is four ago that I submitted the login details to you. In the meantime I asked about the progress via email, but till now I heard nothing from you und the templates is still not working. How do we want to proceed? Are you able to get the template working or should I withdraw the payment and try another one?
Regards,
Sascha
Here is our new support email, info@themesdesigners.net Please email the login details & your url to this email and we shall attend to your problem. Sorry for the delay.
Thank you.
Kind Regards,
Delight Design Team