I try to change settings of preset. Top Background-Color and Header Background-Color are still the same after my new settings.
I press aplly and save, but no change.
agethemes
POSTED: 2022-08-30
Hello LIEDTKE,
So sorry, some reason email support gone to Spam box, so we can't see it.
For your issue, please send me admin login, so I can help.
liedtke
POSTED: 2022-08-25
Still waiting for answer.
In Edit Presets all changes in Body Background Color, or Top Bar Background Color, or Header Background Color are not working.
Please lt me know why.
liedtke
POSTED: 2022-08-27
there is no longer an admin
liedtke
POSTED: 2022-08-30
ok.
My site is on my pc with wamp for testing.
Joomla 4.1.5
PHP 8.1.9
Problem:
Helix Presets
Some settings are not directly change after pressing apply. U have to save and restart helix, then its done.
But some settings never change:
Header Background Color
Menu Dropdown Text Color
Footer Background Color
I use Preset No.5
But same problem at all presets.
Regards
agethemes
POSTED: 2022-08-30
Hello LIEDTKE,
Can you move website to temporary hosting, then give me your site URL, admin login, so we can help. We can solve it within some minutes, after that you can apply it and back to your localhost to work.
Basically, we need to inspect code to debug your issue, we can't guess.
Thank you,
liedtke
POSTED: 2022-08-30
Temporary hosting ?
How i can do this?
agethemes
POSTED: 2022-08-30
Hello LIEDTKE,
Do you have any hosting? You can create folder 'dev' in your hosting, then move your website to this folder, so you will have temporary access for your website.
liedtke
POSTED: 2022-08-31
Comment in status pending...
It will be published after it has been approved by the Website Administrator.
liedtke
POSTED: 2022-09-02
Comment in status pending...
It will be published after it has been approved by the Website Administrator.
liedtke
POSTED: 2022-09-02
Comment in status pending...
It will be published after it has been approved by the Website Administrator.
liedtke
POSTED: 2022-09-03
So, site is ready. New installation.
Error is still the same.
Site: http://www.polymertest.de
User: astemplate
PSW: astemplate
Helix preset:
Header Background Color and Footer Background Color
agethemes
POSTED: 2022-09-05
Hello LIEDTKE,
So sorry, we're missed with support email.
We will correct your issue with template preset on next hours and inform you.
Thank you very much!
agethemes
POSTED: 2022-09-06
Hello LIEDTKE,
Please set this account to Supper Admin Role, so I can help.
liedtke
POSTED: 2022-09-06
Comment in status pending...
It will be published after it has been approved by the Website Administrator.
liedtke
POSTED: 2022-09-06
Comment in status pending...
It will be published after it has been approved by the Website Administrator.
liedtke
POSTED: 2022-09-06
Comment in status pending...
It will be published after it has been approved by the Website Administrator.
liedtke
POSTED: 2022-09-06
And when I make changes to typography, all previous changes are gone. The Helix program is all bugs.
agethemes
POSTED: 2022-09-07
Hello LIEDTKE,
We're working wit helix and template update for color preset, will inform you shortly.
agethemes
POSTED: 2022-09-07
Hello LIEDTKE,
We fixed it, could you please recheck? If you still have issue, try to clear your browser cache and recheck.
Get an access to all 211 items designed and developed by Age Themes team plus all the future items
which will be released over the course of your club subscription.
Price starting from $51.75
I try to change settings of preset. Top Background-Color and Header Background-Color are still the same after my new settings.
I press aplly and save, but no change.
So sorry, some reason email support gone to Spam box, so we can't see it.
For your issue, please send me admin login, so I can help.
In Edit Presets all changes in Body Background Color, or Top Bar Background Color, or Header Background Color are not working.
Please lt me know why.
My site is on my pc with wamp for testing.
Joomla 4.1.5
PHP 8.1.9
Problem:
Helix Presets
Some settings are not directly change after pressing apply. U have to save and restart helix, then its done.
But some settings never change:
Header Background Color
Menu Dropdown Text Color
Footer Background Color
I use Preset No.5
But same problem at all presets.
Regards
Can you move website to temporary hosting, then give me your site URL, admin login, so we can help. We can solve it within some minutes, after that you can apply it and back to your localhost to work.
Basically, we need to inspect code to debug your issue, we can't guess.
Thank you,
How i can do this?
Do you have any hosting? You can create folder 'dev' in your hosting, then move your website to this folder, so you will have temporary access for your website.
It will be published after it has been approved by the Website Administrator.
It will be published after it has been approved by the Website Administrator.
It will be published after it has been approved by the Website Administrator.
Error is still the same.
Site: http://www.polymertest.de
User: astemplate
PSW: astemplate
Helix preset:
Header Background Color and Footer Background Color
So sorry, we're missed with support email.
We will correct your issue with template preset on next hours and inform you.
Thank you very much!
Please set this account to Supper Admin Role, so I can help.
It will be published after it has been approved by the Website Administrator.
It will be published after it has been approved by the Website Administrator.
It will be published after it has been approved by the Website Administrator.
We're working wit helix and template update for color preset, will inform you shortly.
We fixed it, could you please recheck? If you still have issue, try to clear your browser cache and recheck.