Hello, I have bought this template "AT Marinser" with you and I have installed it on my Joomla 4, php 8 site. I am configuring it but there are 2 errors:
1) I want to change the image of the Home page, in the slider section, I enter Components/Sp page builder/Pages/Home/Slider Row Options in Style I change the background image it has for another, I apply, save and refresh my page and it continues to display the same previous one, I refresh the browser cache and the same thing.. .never change it.
2) The icons of the social networks on the contact page, it does not show them, I check your review site and it has the same problem.
Could you help me, thanks.
agethemes
POSTED: 2022-11-03
Hello DALOGISGT,
Thank you for your info.
Could you please end me you your site uRL, admin login, so I can help.
Don't worry with login, I can see it as pending reply, and I won't publish it as publish reply, so it's secured.
dalogisgt
POSTED: 2022-11-04
Hello, the problem number 1 of my previous post was corrected, I cleared the joomla cache and it is already working fine,
Problem number 2): I think it is not necessary to give you the site admin password, you can check the error here:
http://preview.astemplates.com/itepreview/1339
Just enter the "Contact" menu option and go to the footer and you will see the error I have (described in my previous post), it is the same.
Thanks
agethemes
POSTED: 2022-11-04
Hello DALOGISGT,
Please go to Template Settings, open tab "Custom Code" and add more CSS as below for "Custom CSS code" field
.shrewd_solution_icon ul li a em {
font-family: "Font Awesome 5 Brands";
}
Save and recheck.
dalogisgt
POSTED: 2022-11-04
Perfect, problem solved. Thanks.
agethemes
POSTED: 2022-11-05
Hello DALOGISGT,
You're welcome!
dalogisgt
POSTED: 2022-11-05
Hello, I'm still working with the template and I have several errors and questions, which I send here:
1) In the Home page of the Page Builder, in the "Intro" row, I changed the texts of the 3 objects and when saving them, the last object, the one that says "Finish and Rate Us" is higher than the other 2, also a white line appears in the background of the row. What could it be?
2) The space for the Logo image is only 45px high, my logo is bigger, where do I change the height of the menu bar? I change the height option of the logo in Helix, but it doesn't change the size, it stays the same.
3) In the "Contact" menu option, I want to add some fields to the form and activate the "submit" button (in case it is not already activated), but I can't find where to do it, could you guide me in this regard?
By the way, if you want to see the errors in point number one, go to this link:
http://www.truestlogistics.com
Thank you
dalogisgt
POSTED: 2022-11-07
Hi My previus post was posted since November 5, but it isn't published yet, is there any problem?
dalogisgt
POSTED: 2022-11-07
Hi, can somebody explain me why my post are not published, can you tell me what the problem is?
dalogisgt
POSTED: 2022-11-11
Hello, I have the following error or at least the template is not working as expected and was contracted,
in the SP Page Builder, editing the Home page, in the "Intro" row, in the first column Feature Box "Make and order", I edit the text "Magnis quisque cursus posuere lacus eros nisl inceptos", I just remove the "M" from "Magnis" to test, I don't change anything else, I save it, and this part is displayed in the home page misaligned with respect to the others and adds a white line in the background. As I told you
I have reinstalled the template to eliminate the possibility of my mistakes and when I do it again, the same thing happens. As I told you, I only change that letter, I don't change any parameters of any kind anywhere
Could you review and help me since the template is not working as expected. If you want to see the error reproduced, go to "http://www.truestlogistics.com". If you need something let me know and also when fixing this malfunction let me know what it is in case it happens again. Thanks.
agethemes
POSTED: 2022-11-15
Hello DALOGISGT,
We solved all your issues on today via email support.
For any issues, please feel free to send email to info@agethemes.com , so we can help you check your issue directly.
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1) I want to change the image of the Home page, in the slider section, I enter Components/Sp page builder/Pages/Home/Slider Row Options in Style I change the background image it has for another, I apply, save and refresh my page and it continues to display the same previous one, I refresh the browser cache and the same thing.. .never change it.
2) The icons of the social networks on the contact page, it does not show them, I check your review site and it has the same problem.
Could you help me, thanks.
Thank you for your info.
Could you please end me you your site uRL, admin login, so I can help.
Don't worry with login, I can see it as pending reply, and I won't publish it as publish reply, so it's secured.
Problem number 2): I think it is not necessary to give you the site admin password, you can check the error here:
http://preview.astemplates.com/itepreview/1339
Just enter the "Contact" menu option and go to the footer and you will see the error I have (described in my previous post), it is the same.
Thanks
Please go to Template Settings, open tab "Custom Code" and add more CSS as below for "Custom CSS code" field
.shrewd_solution_icon ul li a em {
font-family: "Font Awesome 5 Brands";
}
Save and recheck.
You're welcome!
1) In the Home page of the Page Builder, in the "Intro" row, I changed the texts of the 3 objects and when saving them, the last object, the one that says "Finish and Rate Us" is higher than the other 2, also a white line appears in the background of the row. What could it be?
2) The space for the Logo image is only 45px high, my logo is bigger, where do I change the height of the menu bar? I change the height option of the logo in Helix, but it doesn't change the size, it stays the same.
3) In the "Contact" menu option, I want to add some fields to the form and activate the "submit" button (in case it is not already activated), but I can't find where to do it, could you guide me in this regard?
By the way, if you want to see the errors in point number one, go to this link:
http://www.truestlogistics.com
Thank you
in the SP Page Builder, editing the Home page, in the "Intro" row, in the first column Feature Box "Make and order", I edit the text "Magnis quisque cursus posuere lacus eros nisl inceptos", I just remove the "M" from "Magnis" to test, I don't change anything else, I save it, and this part is displayed in the home page misaligned with respect to the others and adds a white line in the background. As I told you
I have reinstalled the template to eliminate the possibility of my mistakes and when I do it again, the same thing happens. As I told you, I only change that letter, I don't change any parameters of any kind anywhere
Could you review and help me since the template is not working as expected. If you want to see the error reproduced, go to "http://www.truestlogistics.com". If you need something let me know and also when fixing this malfunction let me know what it is in case it happens again. Thanks.
We solved all your issues on today via email support.
For any issues, please feel free to send email to info@agethemes.com , so we can help you check your issue directly.