I installed the manual version of the template, AS-Slider and CaptifyContent. AS-Slider works fine. For captify content I choose K2 Items as Image Content source. K2 Items are available. But no images will displayed at captify content. The url to the page and access, you can see under my account. Hope you can help me?
Regards,
Stefan
AS Templates
POSTED: 2015-11-15
Hello JAZZ100,
It seems you did not install this template using quick-start installation package. Our suggestion is to install the quick-start package in some demo folder and than set all parameters on your site exact like in the demo package, K2 and Captify Cotnent extension have a lot of parameters, please check carefully all of them.
Regards, AS Team.
jazz100
POSTED: 2015-11-15
Hello AS Team,
thx for your fast response.
Because of a joomla-pre-installation from the provider, I can't use the quick-start-installation-package on server. But before I installed the page on the server, I installed the quick-start-installation-package local, after that, I installed the page manuell on my local system. Local, in both installations the captify content works. So, I installed it on the server with the same parameters as on the local system, but it doesn't work. I tried different settings since wednesday, but without any success. No images will displayed. Now, I don't know what else I can do.
AS Templates
POSTED: 2015-11-15
Hello JAZZ100,
Please do not try different settings, all settings should be exact the same in extension and K2.
Regards, AS Team.
jazz100
POSTED: 2015-11-15
Hello AS Team,
I tried different settings, after the same settings as on the local installations, didn't work. Now, I have the same settings as on the local installation, but also didn't work.
Regards
jazz100
POSTED: 2015-11-16
Hello again,
I deinstalled the captify content module and installed it again. The installation was successful without errors. Then I open the captify content module, I get the following error: modul-xml not avialable. Do you know that problem?
Best regards
Stefan
AS Templates
POSTED: 2015-11-17
Hello JAZZ100,
So how did you install it first time? Did you get any error message?
Regards, AS Team.
jazz100
POSTED: 2015-11-20
Hello AS-Team,
sorry for my late reply. No, at first install, I didn't get a error message.
Regards,
Stefan
AS Templates
POSTED: 2015-11-21
Hello JAZZ100,
It is strange, is not?
We still recommend you to install the template using quick-start installation package, or you may ask for our installation services:
http://www.astemplates.com/services
Regards, AS Team.
jazz100
POSTED: 2015-11-23
Hello AS-Team,
yes, that's really strange.
But I found the first problem. I changed the file mod_captifyContent.xml to mod_captifycontent.xml and now it works. Only on "K2 Item Settings"-Tab, I can't choose a category. K2 categories and K2 items are applied.
Regards,
Stefan
jazz100
POSTED: 2016-03-14
Hi AS Team,
I installed the quickstart package. Everything works fine. Only if I edit a article in frontend, I can't save the article. Get the following errors in development console:
validate.js:1 Uncaught ReferenceError: jQuery is not defined
calendar-setup.js:1 Uncaught ReferenceError: Calendar is not defined
impressum?view=form&layout=edit&a_id=133&return=aHR0cDovL2ZjdGhpbmdhdS5kZS9pbmRleC5waHAvaW1wcmVzc3Vt:353 Uncaught TypeError: Calendar.setup is not a function
How can I solve this problem?
Thanks for help
AS Templates
POSTED: 2016-03-14
Hello JAZZ100,
We are sorry, your license for our free support is expired, you may extend it from your AS account.
Regards, AS Team.
jazz100
POSTED: 2016-03-14
Hello AS Team,
license is extended.
AS Templates
POSTED: 2016-03-14
Hello JAZZ100,
On which page we can see the problem? Are you using some extension for the calendar?
Regards, AS Team.
jazz100
POSTED: 2016-03-14
The page is www.fcthingau.de. I created a user for you. Username and password in myAccount at special info for the template.
I don't use the calendar. The calendar module is disabled.
AS Templates
POSTED: 2016-03-14
Hello JAZZ100,
Can you please let us know the article ID you have a problem with?
Regards, AS Team.
jazz100
POSTED: 2016-03-14
It's every article I edit and want to save in the frontend
AS Templates
POSTED: 2016-03-15
Hello JAZZ100,
The issue caused by K2 component, by some reason it changes scripts priority in the template, we are working on resolving this issue.
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I installed the manual version of the template, AS-Slider and CaptifyContent. AS-Slider works fine. For captify content I choose K2 Items as Image Content source. K2 Items are available. But no images will displayed at captify content. The url to the page and access, you can see under my account. Hope you can help me?
Regards,
Stefan
It seems you did not install this template using quick-start installation package. Our suggestion is to install the quick-start package in some demo folder and than set all parameters on your site exact like in the demo package, K2 and Captify Cotnent extension have a lot of parameters, please check carefully all of them.
Regards, AS Team.
thx for your fast response.
Because of a joomla-pre-installation from the provider, I can't use the quick-start-installation-package on server. But before I installed the page on the server, I installed the quick-start-installation-package local, after that, I installed the page manuell on my local system. Local, in both installations the captify content works. So, I installed it on the server with the same parameters as on the local system, but it doesn't work. I tried different settings since wednesday, but without any success. No images will displayed. Now, I don't know what else I can do.
Please do not try different settings, all settings should be exact the same in extension and K2.
Regards, AS Team.
I tried different settings, after the same settings as on the local installations, didn't work. Now, I have the same settings as on the local installation, but also didn't work.
Regards
I deinstalled the captify content module and installed it again. The installation was successful without errors. Then I open the captify content module, I get the following error: modul-xml not avialable. Do you know that problem?
Best regards
Stefan
So how did you install it first time? Did you get any error message?
Regards, AS Team.
sorry for my late reply. No, at first install, I didn't get a error message.
Regards,
Stefan
It is strange, is not?
We still recommend you to install the template using quick-start installation package, or you may ask for our installation services:
http://www.astemplates.com/services
Regards, AS Team.
yes, that's really strange.
But I found the first problem. I changed the file mod_captifyContent.xml to mod_captifycontent.xml and now it works. Only on "K2 Item Settings"-Tab, I can't choose a category. K2 categories and K2 items are applied.
Regards,
Stefan
I installed the quickstart package. Everything works fine. Only if I edit a article in frontend, I can't save the article. Get the following errors in development console:
validate.js:1 Uncaught ReferenceError: jQuery is not defined
calendar-setup.js:1 Uncaught ReferenceError: Calendar is not defined
impressum?view=form&layout=edit&a_id=133&return=aHR0cDovL2ZjdGhpbmdhdS5kZS9pbmRleC5waHAvaW1wcmVzc3Vt:353 Uncaught TypeError: Calendar.setup is not a function
How can I solve this problem?
Thanks for help
We are sorry, your license for our free support is expired, you may extend it from your AS account.
Regards, AS Team.
license is extended.
On which page we can see the problem? Are you using some extension for the calendar?
Regards, AS Team.
I don't use the calendar. The calendar module is disabled.
Can you please let us know the article ID you have a problem with?
Regards, AS Team.
The issue caused by K2 component, by some reason it changes scripts priority in the template, we are working on resolving this issue.
Regards, AS Team.
The issue was fixed, please check.
Regards, AS Team.
now it works fine.
Thanks a lot for help.
Best regards