Joomla! Template 002040 - Item Support

Hi I have a problem with the social menu, I would add the link to google +. Can you explain me how to do? thank you
Hello LUCIANOLORENZON,
What is your site url please? Have you installed it using quick-start installation package?

Regards, AS Team.
My site is www.castelmadamavolley.it. I bought the template 002040 to upgrade to joomla 3.3.
Currently I'm using it locally on my pc. the form to customize it Follow us on location 31.
I repeat I would like to add google plus social.

Is there a email for support for those who buy your template?

thank you very much
I'm sorry you've installed using quick-start installation package and everything works.
unfortunately I have to edit the template as well as in Italian translation even in some features.
Hello LUCIANOLORENZON,
For any customization services please use the following page:
http://www.astemplates.com/customservices

On this page you can find info how to install Italian language pack:
http://multilingual-joomla-demo.cloudaccess.net/multi-lingual-steps-by-steps.html


Regards, AS Team.

I purchased the template as2040 and I put it online www.castelmadamavolley.it. The menu (asmenu) on mobile devices is not displayed. Suggestions?
thanks
Hello LUCIANOLORENZON,
Just checked it on iPhoe and Samsung devices, everything is working fine, what device do you have?

Regards, AS Team.
I did some testing with various devices, including the Galaxy s2 and s3 Galaxy Mini.
I noticed that the white text appears where the message home there is a triangle pointing to the right options. By the test with the iPhone 5 triangle appears. With the galaxy s2 when I click on the white space opens the menu but it is not very intuitive.
Hello LUCIANOLORENZON,
If you would like to change the design you have to ask for our service using the following page:
http://www.astemplates.com/customservices

Regards, AS Team.
I have a site with
Joomla! Template 002040 updated to version 2017-01-29 licensed;
I have a problem with the php version. The template works only with the php 5.5 version, with version 5.6 and with the error of 7 am Error displaying the error page: Application Instance Error: Could not connect to MySQL. It can be solved since version 5.6 is supported up to December 2017?
thank you
Hello LUCIANOLORENZON,
The 'Could not connect to MySQL' error message is not related to the template, the massage comes form Joomla CMS and means that the access info to your database is wrong, the info you can check with your hosting provider only.

Regards, AS Team.
Good evening, I renewed the license of
Joomla! Template 002040 hoping that it was compatible with php 8 and joomla 4. Unfortunately for me I noticed that both needs are not possible. Is there an upgrade to php 8 and joomla 4? Thanks so much
Hello LUCIANOLORENZON,
We are sorry, the template is not compatible yet with Joomla 4 version, it will take time since there are a lot of changes in Joomla 4, additionally there is no yet documentation for Joomla template developers.

Regards, AS Team.
Item Name:
002040
Author:
Downloads:
4293
Sales:
1351
Created:
2012-09-18
Updated:
2019-10-17
Item Version:
3.7.0
Supported Joomla:
Joomla 3 Product
$29.00
Regular License
This item may be used for a single domain only.
$39.00
Extended License

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