I bought the template AS002044 as a multiple license. The Quickstart folder I have unpacked and loaded on the server and installed with selection "Sample data" Unfortunately, the template is not displayed to me as it should. What should I do? The single license has folded, unfortunately this version is not :-( :-(
Regards,
Martina
AS Templates
POSTED: 2017-03-06
Hello BACKOFFICE1,
Please be sure you installed the template sample data 002044, we think you installed just joomla sample data.
Regards, AS Team.
backoffice1
POSTED: 2017-03-07
Hello AS Team,
I have selected the sample data. 2 times try, with both it did not work.
best regards,
AS Templates
POSTED: 2017-03-07
Hello BACKOFFICE1,
For checking this issue we need an access to your server via cPanel provided to you by your hosting provider, the access info please put in the Special info area under your Purchased items section of your AS account.
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I bought the template AS002044 as a multiple license. The Quickstart folder I have unpacked and loaded on the server and installed with selection "Sample data" Unfortunately, the template is not displayed to me as it should. What should I do? The single license has folded, unfortunately this version is not :-( :-(
Regards,
Martina
Please be sure you installed the template sample data 002044, we think you installed just joomla sample data.
Regards, AS Team.
I have selected the sample data. 2 times try, with both it did not work.
best regards,
For checking this issue we need an access to your server via cPanel provided to you by your hosting provider, the access info please put in the Special info area under your Purchased items section of your AS account.
Regards, AS Team.