I just purchased the Matrix template.
Can you supply the demo files & images to go with this.
Also - do you have any customization documentation, as the "User Manual" is very basic to say the least and does not really explain how to customize this template.
So far it bares no resemblance to the demo site.
Thanks,
PrimerTemplates
POSTED: 2013-02-12
Hello MIKEPAGE,
Please install the quickstart provided with the template download files in order to get the same layout as the demo site.
Thank you
Kind Regards
mikepage
POSTED: 2013-02-12
Unfortunately your advice has not worked. The "user manual" supplied with the template is woefully inadequate and deoes not explain the installation process very well.
Some of the Extension zip files failed to install and the template does not update the pages.
Do you have any clearer user notes for this template? - as it is I cannot use it at all.
PrimerTemplates
POSTED: 2013-02-12
Hello MIKEPAGE,
The error in quickstart installation is brought about by the captify content module. After installing the quickstart, please login to you admin panel and uninstall the captify content module. Install the one we are going to email you. Provide us with your email address we send you the edited module.
Thank you
Kind Regards
mikepage
POSTED: 2013-02-13
When I try to upload and install quickstart_matrix30_ver1 to Joomla 3.0.3. using the Extension Manager the upload appears to start but after several minutes the exztensions have not been installed.
There is no error message displayed - however, when I check the .tmp folder there is nothing there!
I have increased the maximum file size in PHP to 256M, e3ven though the zip file is less than 20Mb. Still there appears to be a problem.
Any suggestions?
PrimerTemplates
POSTED: 2013-02-13
Hello MIKEPAGE,
Please check the file you are trying to install. From the information you have given, it appears that you are trying to install the quickstart package instead of the template. Note that you CANNOT install the quickstart via joomla admin panel.
You'll have to install the files named matrix25.zip or matrix30.zip depending on whether you are using jooomla version 2.5 or 3.0
Thank you
Kind Regards
mikepage
POSTED: 2013-02-13
Yes - but you told me to install the QuickStart files after I installed the template. So that's what I am trying to do so that I get all of the required plug-ins and necessary files to make my site look like the Matrix demo site!
PrimerTemplates
POSTED: 2013-02-13
Hello MIKEPAGE,
The quickstart is usually installed via FTP to the root folder of your online account while the template is installed via joomla admin panel. You can still get the same layout as the demo site if you installed the template alone, but you'll have to populate your site with data first. Installing the quickstart saves you the agony of starting from scratch.
Thank you
Kind Regards
mikepage
POSTED: 2013-02-16
Hello
Matrix now installed and working - However the index.sql data does not load, to cvreate the home page.
Error is
#1064 - You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near '<!DOCTYPE html><title></title>' at line 1
Any suggestions?
PrimerTemplates
POSTED: 2013-02-16
Hello MIKEPAGE,
The problem MIGHT be with you site host.
Thank you
Kind Regards
mikepage
POSTED: 2013-02-18
Comment in status pending...
It will be published after it has been approved by the Website Administrator.
mikepage
POSTED: 2013-02-19
Comment in status pending...
It will be published after it has been approved by the Website Administrator.
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Price starting from $59.00
I just purchased the Matrix template.
Can you supply the demo files & images to go with this.
Also - do you have any customization documentation, as the "User Manual" is very basic to say the least and does not really explain how to customize this template.
So far it bares no resemblance to the demo site.
Thanks,
Please install the quickstart provided with the template download files in order to get the same layout as the demo site.
Thank you
Kind Regards
Some of the Extension zip files failed to install and the template does not update the pages.
Do you have any clearer user notes for this template? - as it is I cannot use it at all.
The error in quickstart installation is brought about by the captify content module. After installing the quickstart, please login to you admin panel and uninstall the captify content module. Install the one we are going to email you. Provide us with your email address we send you the edited module.
Thank you
Kind Regards
There is no error message displayed - however, when I check the .tmp folder there is nothing there!
I have increased the maximum file size in PHP to 256M, e3ven though the zip file is less than 20Mb. Still there appears to be a problem.
Any suggestions?
Please check the file you are trying to install. From the information you have given, it appears that you are trying to install the quickstart package instead of the template. Note that you CANNOT install the quickstart via joomla admin panel.
You'll have to install the files named matrix25.zip or matrix30.zip depending on whether you are using jooomla version 2.5 or 3.0
Thank you
Kind Regards
The quickstart is usually installed via FTP to the root folder of your online account while the template is installed via joomla admin panel. You can still get the same layout as the demo site if you installed the template alone, but you'll have to populate your site with data first. Installing the quickstart saves you the agony of starting from scratch.
Thank you
Kind Regards
Matrix now installed and working - However the index.sql data does not load, to cvreate the home page.
Error is
#1064 - You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near '<!DOCTYPE html><title></title>' at line 1
Any suggestions?
The problem MIGHT be with you site host.
Thank you
Kind Regards
It will be published after it has been approved by the Website Administrator.
It will be published after it has been approved by the Website Administrator.