I purchased and installed this template via quick-start several months ago and have been very pleased with it.
However, since upgrading to Joomla 3.3.3 I have a problem with the Unite Revolution Slider 2. Since updating Joomla, I am unable to edit the slider or any slides - all buttons just say 'Javascript: Void(0).
The included version is 4.1.3.b9. I have spoken with the guys at Unite and they say that this is a known problem. The problem is that this is now an old version and needs to be updated in order to work. The guys at Unite say that I need to ask you for the update.
I have tried downloading the template again today, but it still contains the old version.
Can you send me, and/or update the template to the new version please.
Many thanks,
Darren
AS Templates
POSTED: 2014-09-05
Hello DARRENFORSDYKE,
Can you please provide us with an access to your Joomla admin panel? We will upgrade it for you. The info please put in the special info area under your purchased items section of your AS account.
Regards, AS Team.
darrenforsdyke
POSTED: 2014-09-06
Hi,
Thank you for your help with this.
I have provided the log in info required under the 'special info' area of the purchased item.
It shouldn't affect you upgrading it, but be aware that I have currently disabled the Unite Revolution Slider 2 on the site and installed a plain slider. This is only temporary because I couldn't update the Unite Revolution Slider 2.
Thanks
Darren
AS Templates
POSTED: 2014-09-06
Hello DARRENFORSDYKE,
We updated it to the latest version, please check.
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I purchased and installed this template via quick-start several months ago and have been very pleased with it.
However, since upgrading to Joomla 3.3.3 I have a problem with the Unite Revolution Slider 2. Since updating Joomla, I am unable to edit the slider or any slides - all buttons just say 'Javascript: Void(0).
The included version is 4.1.3.b9. I have spoken with the guys at Unite and they say that this is a known problem. The problem is that this is now an old version and needs to be updated in order to work. The guys at Unite say that I need to ask you for the update.
I have tried downloading the template again today, but it still contains the old version.
Can you send me, and/or update the template to the new version please.
Many thanks,
Darren
Can you please provide us with an access to your Joomla admin panel? We will upgrade it for you. The info please put in the special info area under your purchased items section of your AS account.
Regards, AS Team.
Thank you for your help with this.
I have provided the log in info required under the 'special info' area of the purchased item.
It shouldn't affect you upgrading it, but be aware that I have currently disabled the Unite Revolution Slider 2 on the site and installed a plain slider. This is only temporary because I couldn't update the Unite Revolution Slider 2.
Thanks
Darren
We updated it to the latest version, please check.
Regards, AS Team.