Why is this happening when trying to install the quickstart folder.
Warning: require_once(/hermes/bosnaweb18a/b1643/ipg.fbcatticaorg/joomla3/administrator/includes/defines.php): failed to open stream: No such file or directory in /hermes/bosnaweb18a/b1643/ipg.fbcatticaorg/joomla3/administrator/index.php on line 37 Fatal error: require_once(): Failed opening required '/hermes/bosnaweb18a/b1643/ipg.fbcatticaorg/joomla3/administrator/includes/defines.php' (include_path='.:/usr/local/lib/php-5.5.22-amd64/lib/php') in /hermes/bosnaweb18a/b1643/ipg.fbcatticaorg/joomla3/administrator/index.php on line 37
Why is this file missing in the download?
AS Templates
POSTED: 2017-09-27
Hello JRUSSE12,
Try to download the package one more time and reinstall it, we think it was not fully downloaded, what is the size of the downloaded zip file?
Regards, AS Team.
Jrusse12
POSTED: 2017-09-27
36.2 mb
AS Templates
POSTED: 2017-09-27
Hello JRUSSE12,
What is your PHP version and during which installation step are you receiving these error messages?
Regards, AS Team.
Jrusse12
POSTED: 2017-09-27
I created a folder in my root called joomla then inserted the administrator folder into it. Then I try and load www.mysite.com/joomla/administrator/index.php
PHP version
5.5.22
Jrusse12
POSTED: 2017-09-27
PHP Version
5.5.22
I'm recieving the error message on the first step. I load the administrator folder in to a joomla folder on my root index. I then navigate to mysite.com/joomla/administrator/index.php
AS Templates
POSTED: 2017-09-27
Hello JRUSSE12,
We need an access to your Joomla admin panel please. The access info please put in the Special info area under your Purchased items section of your AS account.
Regards, AS Team.
Jrusse12
POSTED: 2017-09-27
My site is now working. For some reason when I either downloaded or extracted the quickstart it was missing a large portion of the files. I re-
downloaded the files and the extraction worked correctly.
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Warning: require_once(/hermes/bosnaweb18a/b1643/ipg.fbcatticaorg/joomla3/administrator/includes/defines.php): failed to open stream: No such file or directory in /hermes/bosnaweb18a/b1643/ipg.fbcatticaorg/joomla3/administrator/index.php on line 37 Fatal error: require_once(): Failed opening required '/hermes/bosnaweb18a/b1643/ipg.fbcatticaorg/joomla3/administrator/includes/defines.php' (include_path='.:/usr/local/lib/php-5.5.22-amd64/lib/php') in /hermes/bosnaweb18a/b1643/ipg.fbcatticaorg/joomla3/administrator/index.php on line 37
Why is this file missing in the download?
Try to download the package one more time and reinstall it, we think it was not fully downloaded, what is the size of the downloaded zip file?
Regards, AS Team.
What is your PHP version and during which installation step are you receiving these error messages?
Regards, AS Team.
PHP version
5.5.22
5.5.22
I'm recieving the error message on the first step. I load the administrator folder in to a joomla folder on my root index. I then navigate to mysite.com/joomla/administrator/index.php
We need an access to your Joomla admin panel please. The access info please put in the Special info area under your Purchased items section of your AS account.
Regards, AS Team.
downloaded the files and the extraction worked correctly.