Joomla! Template 002051 - Item Support

Am having a problem instaling the sample data , it either taking too long or returns a database error .this when using quickstart .
if i skip the sample data the username and password i provided for the admin is not correct.
Hello KIPRONOEDY,
What kind of error are you receiving and where you installing it: on your localhost or on your hosting server?

Regards, AS Team.
in my localhost when installing the quickstart at main configuration i created a database name "spezy" username"spez installing sample data it bring the following error "Some errors occurred while populating the database: Table 'spezy.qj9qu_usergroups' doesn't exist SQL=/*!40000 ALTER TABLE `qj9qu_usergroups` ENABLE KEYS */"
.
when idont instal the sample data at the login to adminitration it give me errors as follows "

JUser: :_load: Unable to load user with ID: 505
JUser: :_load: Unable to load user with ID: 505
You do not have access to the administrator section of this site.

this is after i gave the right securities during instalation.
Hello KIPRONOEDY,
In case to help you we need to have an access to your server, thank You.

Regards, AS Team.
Item Name:
002051
Author:
Downloads:
7699
Sales:
1291
Created:
2013-06-11
Updated:
2020-01-05
Item Version:
3.1.0
Supported Joomla:
Joomla 3 Product
$34.00
Regular License
This item may be used for a single domain only.
$51.00
Extended License

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