I have a major Problem with the Template: I can't put something into the Shopping-Cart. If I use the defaulttemplate of Joomla (Beeze5) it works. The pop-up shows us and the product is in the cart. As soon as I switch back to your Template it isn't working anymore. Any suggestions to makt the template work properly?
Link: http://test3.kontrastplus.net
Best Regards,
KontrastPlus
AS Templates
POSTED: 2014-08-22
Hello KONTRASTPLUS,
Please provide us with an access to admin panel, we have to check it.
Regards, AS Team.
AS Templates
POSTED: 2014-08-26
Hello KONTRASTPLUS,
You are using third party extensions. You did changes the source code also. It looks like a jquery conflict. In this case we can't help you, it should be investigated. Our suggestion is disable one by one extensions for find the problem or order our development services :
http://www.astemplates.com/developmentservices
Regards, AS Team.
KontrastPlus
POSTED: 2014-08-26
Comment in status pending...
It will be published after it has been approved by the Website Administrator.
KontrastPlus
POSTED: 2014-09-09
Hello,
I turned off all extentions and even negated the changes, which only were changes in the CSS - any other hints?
Regards, KontrastPlus
AS Templates
POSTED: 2014-09-09
Hello KONTRASTPLUS,
We checked your site, you did a lot of changes, the issue should be investigates by our developers, our default installation is working fine, you can install it in some demo folder check and compare with your site, otherwise you have to ask for our services using the following page:
http://www.astemplates.com/installationservices
Regards, AS Team.
KontrastPlus
POSTED: 2014-09-10
Hello AS-Team,
I did an demo installation and it really worked fine until I updated Virtuemart to 2.6.6. Afterwards the problem with the card appeared again. Which Virtuemart-Version do you use on your installation? What is if I pay for the service and after the next VM update we have a similar error? Do we get a free update or will we have to pay that service again?
Regards, KontrastPlus
AS Templates
POSTED: 2014-09-10
Hello KONTRASTPLUS,
Please download latest version of template from your AS Templates account and install quickstart installation package. This package include Joomla 2.5.24 and VirtueMart 2.6.10 version.
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I have a major Problem with the Template: I can't put something into the Shopping-Cart. If I use the defaulttemplate of Joomla (Beeze5) it works. The pop-up shows us and the product is in the cart. As soon as I switch back to your Template it isn't working anymore. Any suggestions to makt the template work properly?
Link: http://test3.kontrastplus.net
Best Regards,
KontrastPlus
Please provide us with an access to admin panel, we have to check it.
Regards, AS Team.
You are using third party extensions. You did changes the source code also. It looks like a jquery conflict. In this case we can't help you, it should be investigated. Our suggestion is disable one by one extensions for find the problem or order our development services :
http://www.astemplates.com/developmentservices
Regards, AS Team.
It will be published after it has been approved by the Website Administrator.
I turned off all extentions and even negated the changes, which only were changes in the CSS - any other hints?
Regards, KontrastPlus
We checked your site, you did a lot of changes, the issue should be investigates by our developers, our default installation is working fine, you can install it in some demo folder check and compare with your site, otherwise you have to ask for our services using the following page:
http://www.astemplates.com/installationservices
Regards, AS Team.
I did an demo installation and it really worked fine until I updated Virtuemart to 2.6.6. Afterwards the problem with the card appeared again. Which Virtuemart-Version do you use on your installation? What is if I pay for the service and after the next VM update we have a similar error? Do we get a free update or will we have to pay that service again?
Regards, KontrastPlus
Please download latest version of template from your AS Templates account and install quickstart installation package. This package include Joomla 2.5.24 and VirtueMart 2.6.10 version.
Regards, AS Team.