Hello, I'm on the Finalisation page of the quickstart setup but whenever I click "Install" it shows that it is installing but it shows the process bar and when it gets to "Creating database tables" it stops and it goes back to the Finalisation page. I try doing it several times but it sends me back every time. Please help.
AS Templates
POSTED: 2014-01-23
Hello ERICKRIOS,
Can you please provide us with an access to your server via cPanel or any other panel provided to you by your hosting provider, we have to check this issue. The access info please put in Special Info area under your Purchased items section of your AS account.
Regards, AS Team.
erickrios
POSTED: 2014-01-23
register.com does not offer cPanel, what other option is there?
erickrios
POSTED: 2014-01-23
Hello, I have added access info in the Special Info area. Can someone confirm that it has been reviewed. Thanks.
AS Templates
POSTED: 2014-01-23
Hello ERICKRIOS,
We are sorry for the delay, our developers will check the issue ASAP.
Regards, AS Team.
AS Templates
POSTED: 2014-01-24
Hello ERICKRIOS,
We checked your site, it looks like you have managed to install the template, please let us know if you still have any problems.
Regards, AS Team.
erickrios
POSTED: 2014-01-24
yes, problem solved! Thank you. can you tell me how to change the site color?instead of orange I would like it to be either red or green.
AS Templates
POSTED: 2014-01-24
Hello ERICKRIOS,
The template doesn't have such option, you have to edit css files by your self or ask for our service.
Regards, AS Team.
erickrios
POSTED: 2014-01-30
Hello, can you tell me why the slider on the front page doesn't show on mobile devices? I thought this template was responsive.
AS Templates
POSTED: 2014-01-30
Hello ERICKRIOS,
It is disabled for mobile devices for faster page loading.
Regards, AS Team.
erickrios
POSTED: 2014-01-30
Is there a way to enable it? I only have one image on it. Thank you.
AS Templates
POSTED: 2014-01-30
Hello ERICKRIOS,
You have to delete the following class from the
'elmariachijalisciense.com/templates/as002056/css/media.767.css' file
#slider-row {
display: none;
}
Regards, AS Team.
erickrios
POSTED: 2014-01-30
Thanks for your response. I made the change to media.767.css but it is still not showing up on my phone. Please help.
erickrios
POSTED: 2014-01-30
Thank you for all your help. It is fixed now. Best regards.
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Can you please provide us with an access to your server via cPanel or any other panel provided to you by your hosting provider, we have to check this issue. The access info please put in Special Info area under your Purchased items section of your AS account.
Regards, AS Team.
We are sorry for the delay, our developers will check the issue ASAP.
Regards, AS Team.
We checked your site, it looks like you have managed to install the template, please let us know if you still have any problems.
Regards, AS Team.
The template doesn't have such option, you have to edit css files by your self or ask for our service.
Regards, AS Team.
It is disabled for mobile devices for faster page loading.
Regards, AS Team.
You have to delete the following class from the
'elmariachijalisciense.com/templates/as002056/css/media.767.css' file
#slider-row {
display: none;
}
Regards, AS Team.