When I install my quickstart template, the installation does not go beyond "Creating configuration file", even if I left the computer for more than 48 hours on. What can I do to install the template successfully?
AS Templates
POSTED: 2018-06-29
Hello TECMMAS,
Please be sure your server meets Joomla requirements, see the following page at the bottom:
https://www.astemplates.com/joomla-template-documentation/209-111-template-installation
Regards, AS Team.
Tecmmas
POSTED: 2018-06-30
I actually verified the requirements and my syerver meets all of them. The problema is still there.
AS Templates
POSTED: 2018-06-30
Hello TECMMAS,
For checking this issue we need an access to your server via cPanel, the access info please put in the Special info area under your Purchased items section of your AS account.
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When I install my quickstart template, the installation does not go beyond "Creating configuration file", even if I left the computer for more than 48 hours on. What can I do to install the template successfully?
Please be sure your server meets Joomla requirements, see the following page at the bottom:
https://www.astemplates.com/joomla-template-documentation/209-111-template-installation
Regards, AS Team.
For checking this issue we need an access to your server via cPanel, the access info please put in the Special info area under your Purchased items section of your AS account.
Regards, AS Team.