Just a day ago I purchase from your web site a regular license on Joomla template 002055. So I could not install the quick start with demo data for this template. I'm not a new into this and I tried to do it different ways. My web hosting now is Godaddy.com. When installation begins everything works fine until the last step where I need to delete Installation folder. After that a got error 500.
So, basically I'm asking you for support and advice how to resolve this problem.
Thanks!
AS Templates
POSTED: 2014-07-22
Hello BUBBOBB,
Can you please provide us with an access to your GoDaddy control panel for checking this issue? The info please put in the Special info area under your Purchased items section of your AS account.
Regards, AS Team.
bubbobb
POSTED: 2014-07-23
ASTemplates, I resolved the problem this way - I downloaded fresh Joomla 3.3.1 from official joomla web site. Then I compare fresh Joomla with the version that I got from your website and copied sample files from your version. Now it's working!
bubbobb
POSTED: 2014-07-23
I look at this problem one more time and find out that at the last step where is "Pre-installation check" it said that "Configuration.php Writable - NO". How can I may it writable on Godaddy?
AS Templates
POSTED: 2014-07-23
Hello BUBBOBB,
You have to change permissions to the folder to 777, you can do it in the control panel provided to you by your hosting provider, or you can ask them to do it for you.
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Just a day ago I purchase from your web site a regular license on Joomla template 002055. So I could not install the quick start with demo data for this template. I'm not a new into this and I tried to do it different ways. My web hosting now is Godaddy.com. When installation begins everything works fine until the last step where I need to delete Installation folder. After that a got error 500.
So, basically I'm asking you for support and advice how to resolve this problem.
Thanks!
Can you please provide us with an access to your GoDaddy control panel for checking this issue? The info please put in the Special info area under your Purchased items section of your AS account.
Regards, AS Team.
You have to change permissions to the folder to 777, you can do it in the control panel provided to you by your hosting provider, or you can ask them to do it for you.
Regards, AS Team.