Hi, I just bought this template and tried to install the quickstart package on my site. The package comes with joomla 3.6xx and after installing I tried to update it to joomla 3.7xx but it failed. Admin backend is still working but the startpage shows Error 404. If I try to set another page as a standard start startpage it works, but if I click to the Home/Start Menu, error 404 will show of.
Could it be, that some language problems causes this error. It ´s a German .de address . Any advice?
AS Templates
POSTED: 2017-07-19
Hello SILENCIUM,
What PHP version do you have on your server?
Regards, AS Team.
Silencium
POSTED: 2017-07-19
Hi,
as you can see under rapid.rapid-textilpflege.de , it is installed. PHP is 7.0.
But as soon as I gonna updated it to joomla 3.7.3, an error 404 occures.
Any ideas?
rgds
M
AS Templates
POSTED: 2017-07-20
Hello SILENCIUM,
Try to downgrade your PHP version, we think Joomla or some extensions do not support yet the latest PHP version, we are in process of checking this template with one of the latest PHP version.
Regards, AS Team.
Silencium
POSTED: 2017-07-21
Hello AS Team,
ok, I downgrade it to PHP 5.6. But it´s still not working. As you can see at rapid.rapid-textilpflege.de, i made an exact copy of the HOME Startpage (now it´s calles HOME (2)) and renamed the original HOME to Start. However, it is not working. I set Home (2) as a Startpage so you can check the rest of the template.
So pls guys, check it out and give me an advice. I have to proceed with my work and as long as the template doesn´t work with updated php and joomla versions, it not usable for me.
Rgds Matthias
AS Templates
POSTED: 2017-07-21
Hello SILENCIUM,
We need an access to your Joomla admin panel please. The access info please put in the Special info area under your Purchased items section of your AS account.
Regards, AS Team.
Silencium
POSTED: 2017-07-21
done!
and pls. tell me exactly what you changed or you are going to fix.
Rgds
Matthias
AS Templates
POSTED: 2017-07-21
Hello SILENCIUM,
The error was related to article ID 102, we just republished it, now everything is working fine.
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Could it be, that some language problems causes this error. It ´s a German .de address . Any advice?
What PHP version do you have on your server?
Regards, AS Team.
as you can see under rapid.rapid-textilpflege.de , it is installed. PHP is 7.0.
But as soon as I gonna updated it to joomla 3.7.3, an error 404 occures.
Any ideas?
rgds
M
Try to downgrade your PHP version, we think Joomla or some extensions do not support yet the latest PHP version, we are in process of checking this template with one of the latest PHP version.
Regards, AS Team.
ok, I downgrade it to PHP 5.6. But it´s still not working. As you can see at rapid.rapid-textilpflege.de, i made an exact copy of the HOME Startpage (now it´s calles HOME (2)) and renamed the original HOME to Start. However, it is not working. I set Home (2) as a Startpage so you can check the rest of the template.
So pls guys, check it out and give me an advice. I have to proceed with my work and as long as the template doesn´t work with updated php and joomla versions, it not usable for me.
Rgds Matthias
We need an access to your Joomla admin panel please. The access info please put in the Special info area under your Purchased items section of your AS account.
Regards, AS Team.
and pls. tell me exactly what you changed or you are going to fix.
Rgds
Matthias
The error was related to article ID 102, we just republished it, now everything is working fine.
Regards, AS Team.