Hi. I am installing AS2057 template over LAMP with PHP7, but seem to be an error because the wizard looks completely blank. Do you know if this behavior has been seen before?
AS Templates
POSTED: 2017-05-23
Hello MVERGARA,
What is your website url please? Can you provide us with an access info to your website Joomla admin panel?
Regards, AS Team.
mvergara
POSTED: 2017-05-23
Hi: In fact I am unable to show you that, because the URL (front and backend) do not show anything. Just after running the wizard, I cant see anything. :-(
AS Templates
POSTED: 2017-05-23
Hello MVERGARA,
Are you able to install default Joomla package from joomla.org website?
Regards, AS Team.
mvergara
POSTED: 2019-03-21
How get refund. I am unable to update the template.
AS Templates
POSTED: 2019-03-21
Hello MVERGARA,
Joomla template can be updated by replacing the changed files via FTP only, the list of updated files you can find here:
https://www.astemplates.com/joomla-template-news/212-002057
Regards, AS Team.
mvergara
POSTED: 2019-03-21
Ok. I updated the files manually, but where should I add or change the updated extensions?
AS Templates
POSTED: 2019-03-21
Hello MVERGARA,
If you do not have any problems with as-menu and/or map extensions we do not recommend to install them, otherwise you have to install them via Joomla install extensions page, here you can find some more info: https://help.joomla.org/proxy/index.php?keyref=Help38:Extensions_Extension_Manager_Install#How_to_Access
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What is your website url please? Can you provide us with an access info to your website Joomla admin panel?
Regards, AS Team.
Are you able to install default Joomla package from joomla.org website?
Regards, AS Team.
Joomla template can be updated by replacing the changed files via FTP only, the list of updated files you can find here:
https://www.astemplates.com/joomla-template-news/212-002057
Regards, AS Team.
If you do not have any problems with as-menu and/or map extensions we do not recommend to install them, otherwise you have to install them via Joomla install extensions page, here you can find some more info: https://help.joomla.org/proxy/index.php?keyref=Help38:Extensions_Extension_Manager_Install#How_to_Access
Regards, AS Team.