Hi,
I have this template, version 1.2.2.
I want to update the template, but I have modified images and others and I want to keep the ones I have, is this possible?
Regards
AS Templates
POSTED: 2017-08-28
Hello OPTIPLUS20,
You have to replace updated files only, the list of the files you can find here: https://www.astemplates.com/joomla-template-news/212-002057
Please, before any updates do not forget about backups.
Regards, AS Team.
optiplus20
POSTED: 2017-08-29
Thanks!
Would I have to buy the template again to update it?
Regards
AS Templates
POSTED: 2017-08-29
Hello OPTIPLUS20,
The license for downloading the latest version and receiving our support you can extend from your AS account.
Regards, AS Team.
optiplus20
POSTED: 2017-08-29
Hi,
I upgrade license to update template and joomla version 3.7.0 to 3.7.5 and the main page and some more section stops working.
Regards
AS Templates
POSTED: 2017-08-29
Hello OPTIPLUS20,
What is your PHP version please? We checked your website, everything looks fine.
Regards, AS Team.
optiplus20
POSTED: 2017-08-29
PHP Version: 5.6.30
Yes, I have restored backup.
AS Templates
POSTED: 2017-08-29
Hello OPTIPLUS20,
We need to see this issue, please upgrade your Joomla version to the latest one and then provide us with an access to your Joomla admin panel, the access info please put in the Special info area under your Purchased items section of your AS account.
Regards, AS Team.
AS Templates
POSTED: 2017-08-30
Hello OPTIPLUS20,
You have a problem with Article single module, we also tested it with another default Joomla templates - the same problem. We think some files were corrupted during Joomla update, our suggestion is to use Custom html module instead Article single module.
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I have this template, version 1.2.2.
I want to update the template, but I have modified images and others and I want to keep the ones I have, is this possible?
Regards
You have to replace updated files only, the list of the files you can find here: https://www.astemplates.com/joomla-template-news/212-002057
Please, before any updates do not forget about backups.
Regards, AS Team.
Would I have to buy the template again to update it?
Regards
The license for downloading the latest version and receiving our support you can extend from your AS account.
Regards, AS Team.
I upgrade license to update template and joomla version 3.7.0 to 3.7.5 and the main page and some more section stops working.
Regards
What is your PHP version please? We checked your website, everything looks fine.
Regards, AS Team.
Yes, I have restored backup.
We need to see this issue, please upgrade your Joomla version to the latest one and then provide us with an access to your Joomla admin panel, the access info please put in the Special info area under your Purchased items section of your AS account.
Regards, AS Team.
You have a problem with Article single module, we also tested it with another default Joomla templates - the same problem. We think some files were corrupted during Joomla update, our suggestion is to use Custom html module instead Article single module.
Regards, AS Team.