Here is the account from which the template is purchased. Please advice on the above question.
AS Templates
POSTED: 2017-11-13
Hello SAREGAS,
What is your website url please?
Regards, AS Team.
saregas
POSTED: 2017-11-15
Here is the URL for the site once again:
http://test.versaillesbg.tk/index.php/contacts
AS Templates
POSTED: 2017-11-15
Hello SAREGAS,
Just released an update which has to fix the issue with contact page, please download the latest version from your AS account and replace updated files accordingly to the release log:
https://www.astemplates.com/joomla-template-news/218-002059
Regards, AS Team.
saregas
POSTED: 2017-11-19
Hello AS TEMPLATES,
Our Contact Us page does not seem to load the same way as the demo. Instead it is loaded like this:
http://tst254.versaillesbg.tk/index.php/contact-us
It shows the category Miscellaneous Information/Contact/Contact Form as a link instead as the information and you need to click on it in order to view it. Is there an option that needs to be changed for this?
Best Regards!
AS Templates
POSTED: 2017-11-19
Hello SAREGAS,
For checking this issue can you please provide us with an access to your Joomla admin panel? The access info please put in the Special info area under your Purchased items section of your AS account.
Regards, AS Team.
saregas
POSTED: 2017-11-19
Credentials provided in the Special info area. In addition the "Featured Articles" does not seem to show (the place under the slider where it says PLANNING/DESIGNING/MAKING PROJECT/NEW IDEAS
I was trying to find where was the data for the home page but couldn't find all of it.
saregas
POSTED: 2017-11-21
Hello,
We have noticed that the contact form is fixed. We appreciate for the help. Would please let us know what exactly was the issue?
AS Templates
POSTED: 2017-11-21
Hello SAREGAS,
Under the Contact menu item Contact Display Options the Display Format parameter should be set to Plain.
Regards, AS Team.
saregas
POSTED: 2017-11-22
Hello,
We made some changes after which the article slider does not load. Any suggestions on how to fix that as well. Seems to be the only thing left that stopped working.
Best Regards!
AS Templates
POSTED: 2017-11-22
Hello SAREGAS,
Please check the slider documentation, we think you missed something:
https://www.astemplates.com/joomla-extension-documentation/165-as-artslider
Regards, AS Team.
saregas
POSTED: 2017-11-27
Hello,
We found that the issue was with the images as they were not displaying. We have placed different images but the slider appears on the left regardless of the settings placed in the slider option. Not sure if there is a corrupted file or something else. Any Ideas?
AS Templates
POSTED: 2017-11-27
Hello SAREGAS,
You have too small images, the image width should be at least 2000px.
Regards, AS Team.
saregas
POSTED: 2017-12-05
Hello,
We tested with images that are 2000px and the result is once again the same:
http://tst254.versaillesbg.tk/
The entire slider is set to be on the left side regardless of the size of the image. It seems like there is somewhere a code that is broken or a style which was set incorrectly but we cannot find it. Do you have any ideas what might cause this? We tried to replace the plugin and the template folder with no results.
AS Templates
POSTED: 2017-12-05
Hello SAREGAS,
For the full width slider the bootstrap parameter should be set to 0 columns, we fixed it for you.
Regards, AS Team.
saregas
POSTED: 2017-12-21
Hello,
We are experiencing some troubles editing the menu css. The problem is when browsing the site via tablet the product menu does not show very well. From the bellow screenshot you can see how the sub-sub-menu is hidden:
https://imgur.com/1EeIBYx
We tried to move it on the left side but the changes made in ext.asmenu.css did not take effect and of what we can see the there is a style applied from somewhere else. Are you able to assist on this?
AS Templates
POSTED: 2017-12-21
Hello SAREGAS,
The best way is to put your css in the style.custom.css file, the file you can find in the template's css folder.
Regards, AS Team.
saregas
POSTED: 2017-12-22
We tried what you proposed but the change still does not take effect:
https://imgur.com/a/S8Dcn
As you can see on the left side something is still forcing:
ul.sf-menu ul ul {
left: 205px;
}
Any other advises?
AS Templates
POSTED: 2017-12-22
Hello SAREGAS,
What is your website url please? We need to see it in case to help you.
Get an access to all 94 items designed and developed by AS Designing team plus all the future items
which will be released over the course of your club subscription.
Price starting from $59.00
What is your website url please?
Regards, AS Team.
http://test.versaillesbg.tk/index.php/contacts
Just released an update which has to fix the issue with contact page, please download the latest version from your AS account and replace updated files accordingly to the release log:
https://www.astemplates.com/joomla-template-news/218-002059
Regards, AS Team.
Our Contact Us page does not seem to load the same way as the demo. Instead it is loaded like this:
http://tst254.versaillesbg.tk/index.php/contact-us
It shows the category Miscellaneous Information/Contact/Contact Form as a link instead as the information and you need to click on it in order to view it. Is there an option that needs to be changed for this?
Best Regards!
For checking this issue can you please provide us with an access to your Joomla admin panel? The access info please put in the Special info area under your Purchased items section of your AS account.
Regards, AS Team.
I was trying to find where was the data for the home page but couldn't find all of it.
We have noticed that the contact form is fixed. We appreciate for the help. Would please let us know what exactly was the issue?
Under the Contact menu item Contact Display Options the Display Format parameter should be set to Plain.
Regards, AS Team.
We made some changes after which the article slider does not load. Any suggestions on how to fix that as well. Seems to be the only thing left that stopped working.
Best Regards!
Please check the slider documentation, we think you missed something:
https://www.astemplates.com/joomla-extension-documentation/165-as-artslider
Regards, AS Team.
We found that the issue was with the images as they were not displaying. We have placed different images but the slider appears on the left regardless of the settings placed in the slider option. Not sure if there is a corrupted file or something else. Any Ideas?
You have too small images, the image width should be at least 2000px.
Regards, AS Team.
We tested with images that are 2000px and the result is once again the same:
http://tst254.versaillesbg.tk/
The entire slider is set to be on the left side regardless of the size of the image. It seems like there is somewhere a code that is broken or a style which was set incorrectly but we cannot find it. Do you have any ideas what might cause this? We tried to replace the plugin and the template folder with no results.
For the full width slider the bootstrap parameter should be set to 0 columns, we fixed it for you.
Regards, AS Team.
We are experiencing some troubles editing the menu css. The problem is when browsing the site via tablet the product menu does not show very well. From the bellow screenshot you can see how the sub-sub-menu is hidden:
https://imgur.com/1EeIBYx
We tried to move it on the left side but the changes made in ext.asmenu.css did not take effect and of what we can see the there is a style applied from somewhere else. Are you able to assist on this?
The best way is to put your css in the style.custom.css file, the file you can find in the template's css folder.
Regards, AS Team.
https://imgur.com/a/S8Dcn
As you can see on the left side something is still forcing:
ul.sf-menu ul ul {
left: 205px;
}
Any other advises?
What is your website url please? We need to see it in case to help you.
Regards, AS Team.
http://tst254.versaillesbg.tk/