It will be published after it has been approved by the Website Administrator.
cloureiro
POSTED: 2018-02-22
Hello,
I have problem with the login button on the AsWite template.
I have moved from Login button, from Top to Header section. On the Helix interface I put the same setting but:
- The button layout is not the same as the one on the "Top" Section (i tried also the field "Custom class" but never change the button layout)
- When click over the button, don't do anything (don't open the login window).
- Also seems that the redirection for login is not working. I would like to force after a success login to the download menu, but even with the original button I'm not able to do it.
The website is www.biometricforprint.com you already have the information to access.
I really desperate to go live with the site, and I waiting for this to be solved.
Best regards,
Carlos Loureiro
Templatemesh
POSTED: 2018-02-23
Hello CLOUREIRO,
Can you check your site now? We fixed login header issue.
Best Regards
PCMShaper Team
cloureiro
POSTED: 2018-02-23
Hello,
The button is now working, and allow to make login and logout.
However the look of the button is different from the rest of the template.
We would like to have the button with the original look (template default).
Best regards,
Carlos Loureiro
cloureiro
POSTED: 2018-09-21
Hello,
We need urgent help.
On our web site biometricforprint.com we have a extension "DocMan" for the users, after logon can download documents. However, we can't set correctly the permission to the users. So we have ask for the support from JoomlaTools (that develop DocMan). However they are saying that the original of the problem is on the template.
Can you heck the problem on the template?
JoomlaTools reply
"Warning: require_once(/home/xxxxxx/libraries/joomla/document/html/renderer/head.php): failed to open stream: No such file or directory in /home/xxxxxx/templates/ps_awite/error.php on line 29
Fatal error: require_once(): Failed opening required '/home/xxxxxx/libraries/joomla/document/html/renderer/head.php' (include_path='.:/opt/alt/php56/usr/share/pear:/opt/alt/php56/usr/share/php') in /home/xxxxxx/templates/ps_awite/error.php on line 29
This error is caused by your template while it's processing another error. To be able to investigate the actual issue we first need to make sure your template is not producing an error anymore.
The error is triggered because /home/xxxxxx/templates/ps_awite/error.php is trying to load /home/xxxxxx/libraries/joomla/document/html/renderer/head.php which doesn't exist.
The file libraries/joomla/document/html/renderer/head.php has been moved in newer versions of Joomla. The facted that this error happens means that the developer of the template is directly loading core joomla file; which is bad practice. It also means that the template hasn't been updated.
We are happy to assist you, but its not possible for us to provide support on sites that are not completely updated or are running older versions of extensions or template that no longer support newer versions of Joomla."
Templatemesh
POSTED: 2018-09-21
Hello CLOUREIRO,
We checked our side of awite template but we didn't find any error, so can you send your site access detail to us for checking that error on your site?
It will be published after it has been approved by the Website Administrator.
I have problem with the login button on the AsWite template.
I have moved from Login button, from Top to Header section. On the Helix interface I put the same setting but:
- The button layout is not the same as the one on the "Top" Section (i tried also the field "Custom class" but never change the button layout)
- When click over the button, don't do anything (don't open the login window).
- Also seems that the redirection for login is not working. I would like to force after a success login to the download menu, but even with the original button I'm not able to do it.
The website is www.biometricforprint.com you already have the information to access.
I really desperate to go live with the site, and I waiting for this to be solved.
Best regards,
Carlos Loureiro
Can you check your site now? We fixed login header issue.
Best Regards
PCMShaper Team
The button is now working, and allow to make login and logout.
However the look of the button is different from the rest of the template.
We would like to have the button with the original look (template default).
Best regards,
Carlos Loureiro
We need urgent help.
On our web site biometricforprint.com we have a extension "DocMan" for the users, after logon can download documents. However, we can't set correctly the permission to the users. So we have ask for the support from JoomlaTools (that develop DocMan). However they are saying that the original of the problem is on the template.
Can you heck the problem on the template?
JoomlaTools reply
"Warning: require_once(/home/xxxxxx/libraries/joomla/document/html/renderer/head.php): failed to open stream: No such file or directory in /home/xxxxxx/templates/ps_awite/error.php on line 29
Fatal error: require_once(): Failed opening required '/home/xxxxxx/libraries/joomla/document/html/renderer/head.php' (include_path='.:/opt/alt/php56/usr/share/pear:/opt/alt/php56/usr/share/php') in /home/xxxxxx/templates/ps_awite/error.php on line 29
This error is caused by your template while it's processing another error. To be able to investigate the actual issue we first need to make sure your template is not producing an error anymore.
The error is triggered because /home/xxxxxx/templates/ps_awite/error.php is trying to load /home/xxxxxx/libraries/joomla/document/html/renderer/head.php which doesn't exist.
See: https://github.com/joomla/joomla-cms/tree/3.8.12/libraries/joomla
The file libraries/joomla/document/html/renderer/head.php has been moved in newer versions of Joomla. The facted that this error happens means that the developer of the template is directly loading core joomla file; which is bad practice. It also means that the template hasn't been updated.
We are happy to assist you, but its not possible for us to provide support on sites that are not completely updated or are running older versions of extensions or template that no longer support newer versions of Joomla."
We checked our side of awite template but we didn't find any error, so can you send your site access detail to us for checking that error on your site?
Best Regards
PCMShaper Team