Hello.
I am installing "as002061_quickstart" but when it starts to create the tables in the database does not end.
Urgent help please.
AS Templates
POSTED: 2014-09-25
Hello JMDIAZROMERO,
We need an access to your server in case to check this issue. The info please put in the Special info area under your purchased items section of your AS account.
Regards, AS Team.
jmdiazromero
POSTED: 2014-09-26
OK. Already have data, Special information.
AS Templates
POSTED: 2014-09-26
Hello JMDIAZROMERO,
Sorry, we need an access to your server via Control panel provided to you by your hosting provider.
Regards, AS Team.
jmdiazromero
POSTED: 2014-09-29
Hello.
I provided access via FTP.
The problem continues. I can not install the quickstart.
Help please.
jmdiazromero
POSTED: 2014-09-29
Hello.
That's impossible, because I have many clients data.
Tell me you need to see.
AS Templates
POSTED: 2014-09-29
Hello JMDIAZROMERO,
We need to see your server parameters as well access to your database via PHP MyAdmin.
Regards, AS Team.
jmdiazromero
POSTED: 2014-09-30
Hello.
The problem is in the file "002061 template.sql sample data" generated tables.
At line 499 erroneous characters appear.
Example:
ERROR:
(1,'Notification template','<img src=\"media/com_acymailing/templates/newsletter-4/newsletter-4.png\" />','<div style=\"text-align:center; width:100%; background-color:#fff;\">\r\n <div class=\"info\">{readonline}This email contains graphics, so if you don\'t.....
CORRECTED:
(1,'Notification template','<img src=\"media/com_acymailing/templates/newsletter-4/newsletter-4.png\" />','<div style=\"text-align:center; width:100%; background-color:#fff;\">\r\n <div class=\"info\">{readonline}This email contains graphics, so if you don''t...
As you can see, the text -don\'t- causes an error. To write it as -dont''t- the problem is solved.
Many more characters involved in this file, which prevent the proper execution of quickstart.
I pray you fix this problem permanently.
Hopefully Answer.
jmdiazromero
POSTED: 2014-10-01
Hello.
What I want to say is that the problem does not think it's server. The problem is the file indicated.
Yesterday I bought another and installed your template without problems.
I pray a definitive solution.
AS Templates
POSTED: 2014-10-01
Hello JMDIAZROMERO,
We checked it one more time, everything is working, in case to help you we need an access to your server via Control panel, there is no other way to help you.
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I am installing "as002061_quickstart" but when it starts to create the tables in the database does not end.
Urgent help please.
We need an access to your server in case to check this issue. The info please put in the Special info area under your purchased items section of your AS account.
Regards, AS Team.
Sorry, we need an access to your server via Control panel provided to you by your hosting provider.
Regards, AS Team.
I provided access via FTP.
The problem continues. I can not install the quickstart.
Help please.
That's impossible, because I have many clients data.
Tell me you need to see.
We need to see your server parameters as well access to your database via PHP MyAdmin.
Regards, AS Team.
The problem is in the file "002061 template.sql sample data" generated tables.
At line 499 erroneous characters appear.
Example:
ERROR:
(1,'Notification template','<img src=\"media/com_acymailing/templates/newsletter-4/newsletter-4.png\" />','<div style=\"text-align:center; width:100%; background-color:#fff;\">\r\n <div class=\"info\">{readonline}This email contains graphics, so if you don\'t.....
CORRECTED:
(1,'Notification template','<img src=\"media/com_acymailing/templates/newsletter-4/newsletter-4.png\" />','<div style=\"text-align:center; width:100%; background-color:#fff;\">\r\n <div class=\"info\">{readonline}This email contains graphics, so if you don''t...
As you can see, the text -don\'t- causes an error. To write it as -dont''t- the problem is solved.
Many more characters involved in this file, which prevent the proper execution of quickstart.
I pray you fix this problem permanently.
Hopefully Answer.
What I want to say is that the problem does not think it's server. The problem is the file indicated.
Yesterday I bought another and installed your template without problems.
I pray a definitive solution.
We checked it one more time, everything is working, in case to help you we need an access to your server via Control panel, there is no other way to help you.
Regards, AS Team.