Hello.
i have been using this template(TEMPLATE 002063) and i have a problem with the module"mod_as_artslider" in Extensions.
Recently I have updated to the latest Joomla version and this template(i have already paid $18 for it) but after that "mod_as_artslider" does not work except the top page.
The "mod_as_artslider" worked on every pages correctly before updated the Joomla ver. I thought i have to update the Licence of this template too, so i did.
But stil not working "mod_as_artslider", i can see only loading circle mark.
I tried of some methods....restart and rework and rename ex... but did not work any.
How can I fix this problem??
Regards.
AS Templates
POSTED: 2016-02-05
Hello HOURENSOU,
For checking this issue we need an access to your Joomla admin panel. The access info please put in the Special info area under you Purchased items section of your AS account.
Regards, AS Team.
hourensou
POSTED: 2016-02-08
Dear AS Team.
I did it. please check the Special info.
Regards.
AS Templates
POSTED: 2016-02-08
Hello HOURENSOU,
It seems your site is down, we can't connect it.
Regards, AS Team.
hourensou
POSTED: 2016-02-12
Dear AS Team
I am sorry about it. Now is not down.
Please try to login again?
And the login ID is including the Japanese character too.
so please notice them.
Regards,
AS Templates
POSTED: 2016-02-12
Hello HOURENSOU,
The same problem, we can't open your site:
'Problem loading page - The connection has timed out.'
Regards, AS Team.
hourensou
POSTED: 2016-02-15
Dear AS Team
We are very sorry about it again.
Now we knew why you could not access to our admin panel.
Because of the part of our server security.
We have free upped this security for Canada(CA) area now.
So please try to login again??
Regards, HOURENSOU.
AS Templates
POSTED: 2016-02-15
Hello HOURENSOU,
Please check your site, it should be OK now.
Regards, AS Team.
hourensou
POSTED: 2016-02-19
Dear AS Team.
I have checked our site. Yes, it works!
We are very very happy now.
Thank you so much!!
But what was the problem?
How did you fix it?
Could you tell me for my study if you would not mine?
Regards, HOURENSOU.
AS Templates
POSTED: 2016-02-19
Hello HOURENSOU,
Just updated it with the latest version.
Get an access to all 94 items designed and developed by AS Designing team plus all the future items
which will be released over the course of your club subscription.
Price starting from $59.00
i have been using this template(TEMPLATE 002063) and i have a problem with the module"mod_as_artslider" in Extensions.
Recently I have updated to the latest Joomla version and this template(i have already paid $18 for it) but after that "mod_as_artslider" does not work except the top page.
The "mod_as_artslider" worked on every pages correctly before updated the Joomla ver. I thought i have to update the Licence of this template too, so i did.
But stil not working "mod_as_artslider", i can see only loading circle mark.
I tried of some methods....restart and rework and rename ex... but did not work any.
How can I fix this problem??
Regards.
For checking this issue we need an access to your Joomla admin panel. The access info please put in the Special info area under you Purchased items section of your AS account.
Regards, AS Team.
I did it. please check the Special info.
Regards.
It seems your site is down, we can't connect it.
Regards, AS Team.
I am sorry about it. Now is not down.
Please try to login again?
And the login ID is including the Japanese character too.
so please notice them.
Regards,
The same problem, we can't open your site:
'Problem loading page - The connection has timed out.'
Regards, AS Team.
We are very sorry about it again.
Now we knew why you could not access to our admin panel.
Because of the part of our server security.
We have free upped this security for Canada(CA) area now.
So please try to login again??
Regards, HOURENSOU.
Please check your site, it should be OK now.
Regards, AS Team.
I have checked our site. Yes, it works!
We are very very happy now.
Thank you so much!!
But what was the problem?
How did you fix it?
Could you tell me for my study if you would not mine?
Regards, HOURENSOU.
Just updated it with the latest version.
Regards, AS Team.
I understand.
Thank you very much!
Regards.