Dear AS-Team,
I bought and installed the template AS002064. The backend works too. Unfortunately, I do not come to the page. I get an error message. If I choose another template, Beez3 or Protostar, everything will work normally. Of course I want to use the purchased template. Can you help me?
Site:
http://guenterdruck.de/GD/
best regards
AS Templates
POSTED: 2018-11-08
Hello TIZZMODEL,
We need to check this issue, can you please provide us with an access to your Joomla admin panel? The access info please put in the Special info area under your Purchased items section of your AS account.
Regards, AS Team.
TizzmoDel
POSTED: 2018-11-09
Ok it´s done.
AS Templates
POSTED: 2018-11-10
Hello TIZZMODEL,
We cannot access your admin panel, username and/or password do not match, can please check?
Regards, AS Team.
TizzmoDel
POSTED: 2018-11-12
Oh I'm sorry, my fault... Now the Username is correct.
AS Templates
POSTED: 2018-11-13
Hello TIZZMODEL,
Please upgrade your server PHP version at least to 5.6
Regards, AS Team.
TizzmoDel
POSTED: 2018-11-15
Ok thank a lot! Now it works! At Jan 2019 the server will be updatet to Version 7.1. Is that a Problem?
AS Templates
POSTED: 2018-11-15
Hello TIZZMODEL,
It is not a problem.
Regards, AS Team.
TizzmoDel
POSTED: 2019-06-04
Hello I have one question.
I bought this template 2 times and used it for 2 websites. On one server, there is no problem switching to PHP 7.1.
www.sitecbrandschutz.de
In the 2nd version it is not possible to switch to 7.1. Then nothing is displayed.
www.guenterdruck.de/GD
Why is that? Both servers will soon be switched to 7.1 or 7.3.
thanks for your help.
TizzmoDel
POSTED: 2019-06-13
Hello, do you have any news for me?
AS Templates
POSTED: 2019-06-16
Hello TIZZMODEL,
Do you have the same template versions on both your websites?
Regards, AS Team.
TizzmoDel
POSTED: 2019-06-27
Hello,
yes that are the same .. but I could olve the problem. I made a backup from the side and install the site new on the Server (with PHP 7.1) ... now it works!!! Thank you.
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I bought and installed the template AS002064. The backend works too. Unfortunately, I do not come to the page. I get an error message. If I choose another template, Beez3 or Protostar, everything will work normally. Of course I want to use the purchased template. Can you help me?
Site:
http://guenterdruck.de/GD/
best regards
We need to check this issue, can you please provide us with an access to your Joomla admin panel? The access info please put in the Special info area under your Purchased items section of your AS account.
Regards, AS Team.
We cannot access your admin panel, username and/or password do not match, can please check?
Regards, AS Team.
Please upgrade your server PHP version at least to 5.6
Regards, AS Team.
It is not a problem.
Regards, AS Team.
I bought this template 2 times and used it for 2 websites. On one server, there is no problem switching to PHP 7.1.
www.sitecbrandschutz.de
In the 2nd version it is not possible to switch to 7.1. Then nothing is displayed.
www.guenterdruck.de/GD
Why is that? Both servers will soon be switched to 7.1 or 7.3.
thanks for your help.
Do you have the same template versions on both your websites?
Regards, AS Team.
yes that are the same .. but I could olve the problem. I made a backup from the side and install the site new on the Server (with PHP 7.1) ... now it works!!! Thank you.