I bought the template and have the quick start but it does not want to work it keeps telling me that i need to enter the values in the text fields as follows:
Field required: Site Name
Field required: Admin Email
Field required: Admin Username
Field required: Admin Password
Field required: Confirm Admin Password
I have filled all fields many of times to no avail as it will not take any text in them. I have tried this from different browsers as well as from a different computer thinking that it is an issue on my side. I know that all the prerequisite like PHP and MySQL are correct, as I do a normal Joomla installation and uploaded the template to it but I need the demo text since it is what I have paid for.
the Url is newsite.clearmindtravel.com
Thank you in advance I really hope this can be fixed very promptly
AS Templates
POSTED: 2019-09-26
Hello MOROGOYO,
We are sorry, we do not see any purchased items under your account, our support is available for the premium version only.
Regards, AS Team.
morogoyo
POSTED: 2019-09-29
I purchased this template thru another site: creativemarket.com and the order number is 98633419. This site has a link to your site in the event I needed Support so here I am. Please let me know what info I you need from me to proceed
AS Templates
POSTED: 2019-10-01
Hello MOROGOYO,
Can you please let us know when did you purchase this template? What kind of problem do you have?
Regards, AS Team.
morogoyo
POSTED: 2019-10-01
I purchased this template on September 25 2019, from creativemarket.com. The problem as I stated in earlier comments is that the fields will not recognize any text that gets inputted into them. Every time I get the following errors.
Field required: Site Name
Field required: Admin Email
Field required: Admin Username
Field required: Admin Password
Field required: Confirm Admin Password
Field required: INSTL_LANGUAGE_LABEL
I have filled out these fields many times but I am not able to get past the installation page (first step configuration)
also, it looks like the CSS is having some issues as the Site Offline toggle does not look right if you would like to see the issues it is on the following address :
newsite.clearmindtravel.com/installation/index.php
AS Templates
POSTED: 2019-10-02
Hello MOROGOYO,
Our suggestion is to download the latest version from your AS account and reinstall it.
https://www.astemplates.com/userinfo.purchaseditems.php
Get an access to all 94 items designed and developed by AS Designing team plus all the future items
which will be released over the course of your club subscription.
Price starting from $59.00
Field required: Site Name
Field required: Admin Email
Field required: Admin Username
Field required: Admin Password
Field required: Confirm Admin Password
I have filled all fields many of times to no avail as it will not take any text in them. I have tried this from different browsers as well as from a different computer thinking that it is an issue on my side. I know that all the prerequisite like PHP and MySQL are correct, as I do a normal Joomla installation and uploaded the template to it but I need the demo text since it is what I have paid for.
the Url is newsite.clearmindtravel.com
Thank you in advance I really hope this can be fixed very promptly
We are sorry, we do not see any purchased items under your account, our support is available for the premium version only.
Regards, AS Team.
Can you please let us know when did you purchase this template? What kind of problem do you have?
Regards, AS Team.
Field required: Site Name
Field required: Admin Email
Field required: Admin Username
Field required: Admin Password
Field required: Confirm Admin Password
Field required: INSTL_LANGUAGE_LABEL
I have filled out these fields many times but I am not able to get past the installation page (first step configuration)
also, it looks like the CSS is having some issues as the Site Offline toggle does not look right if you would like to see the issues it is on the following address :
newsite.clearmindtravel.com/installation/index.php
Our suggestion is to download the latest version from your AS account and reinstall it.
https://www.astemplates.com/userinfo.purchaseditems.php
Regards, AS Team.