Bonjour j'ai acheté le template Harvest Hills pro, je l'ai installe via le quicksart et comme je l'ai vu dans des commentaires précédents je n'ai pas le AS ArtSlider Splash ne fonctionne pas. Il est bien publié et positionné en position 3.
J'ai réinstallé 2 fois le template après avoir vidé le ftp et la base de données. Merci de bien vouloir me donner la solution au plus vite.
Merci.
Cordialement
Roland
cheepewa
POSTED: 2017-03-19
Merci pour votre réponse. Je suis l'administrateur du site web. Que dois-je faire.
AS Templates
POSTED: 2017-03-19
Hello CHEEPEWA,
What is your website url please?
Regards, AS Team.
cheepewa
POSTED: 2017-05-02
Bonjour j'ai acheté le template Harvest Hills j'essaie de la charger avec le quickstart et il ne le fait pas complétement: manque les modules et plugins sur le téléchargement.
Merci pour votre aide.
Cordialement
Roland
AS Templates
POSTED: 2017-05-02
Hello CHEEPEWA,
What is your website url please? Have you installed the package accordingly to the template installation documentation?
https://www.astemplates.com/joomla-template-documentation/238-002066
Regards, AS Team.
cheepewa
POSTED: 2017-05-02
Yes it does 2 times that I send the quickstart and it does not fully load on the ftp so I can not finish the installation. I can send you my FTP codes if you want to try to set it up.
cordially
Roland
AS Templates
POSTED: 2017-05-02
Hello CHEEPEWA,
Sorry, not quite understand, why you cannot upload the package on your server,do you have any error messages?
Regards, AS Team.
cheepewa
POSTED: 2017-05-02
No message but the end of the installation can not be done. Well I try again to reisntaller everything
cordially
Roland
AS Templates
POSTED: 2017-05-02
Hello CHEEPEWA,
Do you mean it is stuck during execution the Finalization step?
https://www.astemplates.com/joomla-template-documentation/238-002066
Regards, AS Team.
cheepewa
POSTED: 2017-05-02
Oui et maintenant il s'est bloqué lors du téléchargement sur le FTP
AS Templates
POSTED: 2017-05-02
Hello CHEEPEWA,
Sorry, it seems this issue is related to your hosting service, try to contact your hosting provider and ask to check this issue.
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J'ai réinstallé 2 fois le template après avoir vidé le ftp et la base de données. Merci de bien vouloir me donner la solution au plus vite.
Merci.
Cordialement
Roland
What is your website url please?
Regards, AS Team.
Merci pour votre aide.
Cordialement
Roland
What is your website url please? Have you installed the package accordingly to the template installation documentation?
https://www.astemplates.com/joomla-template-documentation/238-002066
Regards, AS Team.
cordially
Roland
Sorry, not quite understand, why you cannot upload the package on your server,do you have any error messages?
Regards, AS Team.
cordially
Roland
Do you mean it is stuck during execution the Finalization step?
https://www.astemplates.com/joomla-template-documentation/238-002066
Regards, AS Team.
Sorry, it seems this issue is related to your hosting service, try to contact your hosting provider and ask to check this issue.
Regards, AS Team.