i uploaded this template the way it says in the "how to" and when i fill up the basic information, it doesn't go to the next page. it doesn't even show me any error!! what should i do?
AS Templates
POSTED: 2014-06-25
Hello JANJAALI,
Can you please provide us with your site url? We have to see this issue.
Regards, AS Team.
janjaali
POSTED: 2014-06-25
yes the URL is
www.siamak.ca
thank you
AS Templates
POSTED: 2014-06-25
Hello JANJAALI,
who is your hosting provider, we think you have some problems on your server, please provide us with an access to your server via cPanel provided to you by your hosting provider, the info please put in the Special info area under your Purchased items section of your AS account.
Regards, AS Team.
janjaali
POSTED: 2014-06-25
hello, i did provide that in the special info in my purchased item area
AS Templates
POSTED: 2014-06-25
Hello JANJAALI,
We can't connect your control panel, or we have wrong url, please check it: https://secure.fatcow.com/secure/login.bml?err=
Regards, AS Team.
janjaali
POSTED: 2014-06-25
no i did provide the proper information, keep that in mind that at the end of the password there is :
so you need to put : at the end of the password
AS Templates
POSTED: 2014-06-25
Hello JANJAALI,
You have some problems on your server, we are not able even to install original Joomla package from joomla.org site, we think you have ask for help your hosting provider. The problem can be found in server logs.
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Can you please provide us with your site url? We have to see this issue.
Regards, AS Team.
www.siamak.ca
thank you
who is your hosting provider, we think you have some problems on your server, please provide us with an access to your server via cPanel provided to you by your hosting provider, the info please put in the Special info area under your Purchased items section of your AS account.
Regards, AS Team.
We can't connect your control panel, or we have wrong url, please check it: https://secure.fatcow.com/secure/login.bml?err=
Regards, AS Team.
so you need to put : at the end of the password
You have some problems on your server, we are not able even to install original Joomla package from joomla.org site, we think you have ask for help your hosting provider. The problem can be found in server logs.
Regards, AS Team.