Hello,
I am using the template AS 002091.
I try to set up a contact form.
Unfortunately, this is not displayed.
When I switch to protostar in "menu-details-template-style", the form will be displayed correctly.
Why is that?
Best regards
Dietmar Kroschel
AS Templates
POSTED: 2018-08-22
Hello DIEKROMAY02,
We are sorry, the license for our support is expired you may extend it from your AS account.
Regards, AS Team.
diekromay02
POSTED: 2018-08-23
I try it again:
Hello,
I am using the template AS 002091.
I try to set up a contact form.
Unfortunately, this is not displayed.
When I switch to protostar in "menu-details-template-style", the form will be displayed correctly.
Why is that?
Best regards
Dietmar Kroschel
AS Templates
POSTED: 2018-08-24
Hello DIEKROMAY02,
For checking this issue we need an access to your Joomla admin panel please. The access info you have to put in the Special info area under your Purchased items section of your AS account, let us know when it will be done.
Regards, AS Team.
diekromay02
POSTED: 2018-08-24
It's done
AS Templates
POSTED: 2018-08-25
Hello DIEKROMAY02,
We need Super User permissions please.
Regards, AS Team.
diekromay02
POSTED: 2018-08-25
You are super user now
AS Templates
POSTED: 2018-08-25
Hello DIEKROMAY02,
The issue is fixed, please check.
Regards, AS Team.
diekromay02
POSTED: 2018-08-25
Thank You for the support.
Can You tell me the reason.
I have the same problem on other websites.
AS Templates
POSTED: 2018-08-25
Hello DIEKROMAY02,
The issue was fixed in the latest template release, the list of updated files you can find here:
https://www.astemplates.com/joomla-template-news/458-002091
The latest template version you can download from your AS account.
Regards, AS Team.
diekromay02
POSTED: 2018-08-27
Hallo As Team,
Thank You for your help.
Don't be angry. But I have a second problem.
It's not possible to activate url-rewrite.
(htaccess.txt was renamed to .htaccess)
What can I do?
Best regards
Dietmar Kroschel
AS Templates
POSTED: 2018-08-28
Hello DIEKROMAY02,
Please be sure mod-rewrite is enabled on your server, you have to contact your hosting provider and ask to enable it, sorry, we can't help you a lot with this issue.
Regards, AS Team.
diekromay02
POSTED: 2019-01-24
Hallo AS Team,
I have a problem with Acymailing.
Version wants to be updated to 5.10.5.
But nothing happens. I get 404 Redirect not found.
Can I simply install the version starter v6.0.3 from Akeeba without losing the previous data?
Regards
Dietmar Kroschel
AS Templates
POSTED: 2019-01-24
Hello DIEKROMAY02,
Please do not forget about the backup before any update, so that you do not lose any data.
Get an access to all 94 items designed and developed by AS Designing team plus all the future items
which will be released over the course of your club subscription.
Price starting from $59.00
I am using the template AS 002091.
I try to set up a contact form.
Unfortunately, this is not displayed.
When I switch to protostar in "menu-details-template-style", the form will be displayed correctly.
Why is that?
Best regards
Dietmar Kroschel
We are sorry, the license for our support is expired you may extend it from your AS account.
Regards, AS Team.
Hello,
I am using the template AS 002091.
I try to set up a contact form.
Unfortunately, this is not displayed.
When I switch to protostar in "menu-details-template-style", the form will be displayed correctly.
Why is that?
Best regards
Dietmar Kroschel
For checking this issue we need an access to your Joomla admin panel please. The access info you have to put in the Special info area under your Purchased items section of your AS account, let us know when it will be done.
Regards, AS Team.
We need Super User permissions please.
Regards, AS Team.
The issue is fixed, please check.
Regards, AS Team.
Can You tell me the reason.
I have the same problem on other websites.
The issue was fixed in the latest template release, the list of updated files you can find here:
https://www.astemplates.com/joomla-template-news/458-002091
The latest template version you can download from your AS account.
Regards, AS Team.
Thank You for your help.
Don't be angry. But I have a second problem.
It's not possible to activate url-rewrite.
(htaccess.txt was renamed to .htaccess)
What can I do?
Best regards
Dietmar Kroschel
Please be sure mod-rewrite is enabled on your server, you have to contact your hosting provider and ask to enable it, sorry, we can't help you a lot with this issue.
Regards, AS Team.
I have a problem with Acymailing.
Version wants to be updated to 5.10.5.
But nothing happens. I get 404 Redirect not found.
Can I simply install the version starter v6.0.3 from Akeeba without losing the previous data?
Regards
Dietmar Kroschel
Please do not forget about the backup before any update, so that you do not lose any data.
Regards, AS Team.