Hi Guys,
I got a problem with the AS Contact Form on this temp. it doesn't work.. I entered the necessary option and click on send...and it tries to send, but no reply...or answer...I use PHP Mail...the normal contact page works fine.
Thanks.
AS Templates
POSTED: 2016-04-07
Hello KEINEUS,
What is your site url please?
Regards, AS Team.
keineus
POSTED: 2016-04-08
Hi,
it's www.il-autoteile.de
Thanks...
AS Templates
POSTED: 2016-04-08
Hello KEINEUS,
For checking this issue we need an access to your Joomla admin panel, the access info please put in the Special info area under your Purchased items section of your AS account.
Regards, AS Team.
keineus
POSTED: 2016-04-09
Done...you can find the data there. Thanks K
AS Templates
POSTED: 2016-04-10
Hello KEINEUS,
The username and password you provided to us is not working, please check.
Regards, AS Team.
keineus
POSTED: 2016-04-10
Sorry, for the circumstances...now it works.
AS Templates
POSTED: 2016-04-10
Hello KEINEUS,
It seems we found the problem. Joomla 3.5.1 introduced a change that broke the contact form, we do not have yet a fix for the problem but we have a temporary solution, it is to replace the mail.php file with the version from Joomla 3.5.0. It is located on your server here:
/libraries/joomla/mail/mail.php
The mail.php file from Joomla version 3.5.0 you can download from here: http://www.astemplates.com/downloads/mail.zip
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I got a problem with the AS Contact Form on this temp. it doesn't work.. I entered the necessary option and click on send...and it tries to send, but no reply...or answer...I use PHP Mail...the normal contact page works fine.
Thanks.
What is your site url please?
Regards, AS Team.
it's www.il-autoteile.de
Thanks...
For checking this issue we need an access to your Joomla admin panel, the access info please put in the Special info area under your Purchased items section of your AS account.
Regards, AS Team.
The username and password you provided to us is not working, please check.
Regards, AS Team.
It seems we found the problem. Joomla 3.5.1 introduced a change that broke the contact form, we do not have yet a fix for the problem but we have a temporary solution, it is to replace the mail.php file with the version from Joomla 3.5.0. It is located on your server here:
/libraries/joomla/mail/mail.php
The mail.php file from Joomla version 3.5.0 you can download from here: http://www.astemplates.com/downloads/mail.zip
Regards, AS Team.