Joomla! Template 002097 - Item Support

I had to sign in for the second time because the reset of my password did not work and I can't find an e-mail adress on your website.

Question for template 097:
I want to change te color of the grey surface on top of the template and I mean the area behind the main menu.
Where can I change that?

Regards, Jan
Hello JSTEEHOUWER,
What is your username or email address, or PayPal transaction ID with you purchased the item 002097?

Regards, AS Team.
You askes for proof that I did buy the template.
The ordernr was 105987913662
Hello JSTEEHOUWER,
The transaction belongs to user: jansteehouwer
The new password you can generate using the following page:
http://www.astemplates.com/forgotpass.php

Regards, AS Team.
The transaction belongs to jansteehouwer. OK
So I try to generate a new password buth I do not receive an e-mail!
I'm getting a little tired because It's so difficult to get support when this does not work.
A manual for the template would be much easier.
Again,
when I login using jansteehouwer to reset my password I do not receive mail.

Regards
Hello JSTEEHOUWER,
Please contact us via the following page and request for the new password: http://www.astemplates.com/questions

Regards, AS Team.
Item Name:
002097
Author:
Downloads:
3880
Sales:
615
Created:
2016-04-12
Updated:
2023-12-08
Item Version:
4.1.0
Supported Joomla:
Joomla 5 Product
$29.00
Regular License
This item may be used for a single domain only.
$39.00
Extended License

AS Designing Templates Club

Templates Club
Get an access to all 94 items designed and developed by AS Designing team plus all the future items which will be released over the course of your club subscription.

Price starting from $59.00