I just purchased (I installed free version to test). How do I remove branding at bottom? UN Bill7979.
I would prefer to not have to reinstall if there are no other plusses to installing paid version.
Thanks,
Bill
AS Templates
POSTED: 2017-07-14
Hello BILL7979,
Did you make any changes in the template source code? For removing the branding we need an access to your Joomla admin panel, the access info please put in the Special info area under your Purchased items section of your AS account.
Regards, AS Team.
bill7979
POSTED: 2017-07-14
No changes to template code.
I sent log in info for access to the admin of the site as discussed above.
Thanks,
Bill
AS Templates
POSTED: 2017-07-14
Hello BILL7979,
Can you please let us know the full path to your Joomla admin panel?
Regards, AS Team.
bill7979
POSTED: 2017-07-17
I have been using the My Purchased Items and it does not seem to be working. I have tried many times to send. The path is xtecmedia.com/j35. Any idea when this might happen?
AS Templates
POSTED: 2017-07-17
Hello BILL7979,
In the Additional info section please put path to your admin panel, username and password, currently you have path only.
Regards, AS Team.
bill7979
POSTED: 2017-07-19
This is bill7979 and I sent the the information about path to admin and UN and PW. Haven't heard back.
Thanks,
Bill
AS Templates
POSTED: 2017-07-19
Hello BILL7979,
Sorry, we cannot connect your admin panel: Username and password do not match or you do not have an account yet.
Please check.
Regards, AS Team.
bill7979
POSTED: 2017-07-19
I tested before I sent and just tested again and there is no problem accessing the Joomla backend using the credentials I sent to you.
Can you try again please. This is taking a while.
Bill
AS Templates
POSTED: 2017-07-20
Hello BILL7979,
Now it is OK, we changed the free template to the premium.
Get an access to all 94 items designed and developed by AS Designing team plus all the future items
which will be released over the course of your club subscription.
Price starting from $59.00
I would prefer to not have to reinstall if there are no other plusses to installing paid version.
Thanks,
Bill
Did you make any changes in the template source code? For removing the branding we need an access to your Joomla admin panel, the access info please put in the Special info area under your Purchased items section of your AS account.
Regards, AS Team.
I sent log in info for access to the admin of the site as discussed above.
Thanks,
Bill
Can you please let us know the full path to your Joomla admin panel?
Regards, AS Team.
In the Additional info section please put path to your admin panel, username and password, currently you have path only.
Regards, AS Team.
Thanks,
Bill
Sorry, we cannot connect your admin panel: Username and password do not match or you do not have an account yet.
Please check.
Regards, AS Team.
Can you try again please. This is taking a while.
Bill
Now it is OK, we changed the free template to the premium.
Regards, AS Team.