Hi, I'm asking this question. If I publish the module with the theme “custom” and I connect to the website with a smartphone, the titles of the articles are not displayed and the slide hangs on the second image. this fact does not happen if I publish the module with the "default" theme. I have verified that this happens if you connect with the smartphon also to your demo page https://demo.astemplates.com/joomla-templates/002098/
How can you solve? Thank you
AS Templates
POSTED: 2018-01-26
Hello SPRING49,
What is your website url please and page where we can see this problem?
Regards, AS Team.
spring49
POSTED: 2018-01-27
My website is http://www.santacrocedelsannio.eu and the problem arises in the slide on the home page.
But you can also see the problem in your demo page of the template https://demo.astemplates.com/joomla-templates/002098/. The problem arises only if you connect with mobile devices like the smartphone.
Regards and good weekend.
AS Templates
POSTED: 2018-01-27
Hello SPRING49,
Can you please provide us with a screenshot, sorry, we do not see any problems.
Regards, AS Team.
spring49
POSTED: 2018-01-28
But have you connected to the addresses with the smartphone?
AS Templates
POSTED: 2018-01-29
Hello SPRING49,
We checked it using different mobile devices.
Regards, AS Team.
spring49
POSTED: 2018-01-30
I'd be curious to know which models you tried. I have tried with 10 smartphons and the slide has always been the same error. Maybe smartphone work better in canada!
AS Templates
POSTED: 2018-01-31
Hello SPRING49,
We need to see the problem, please provide us with a screenshot.
Regards, AS Team.
spring49
POSTED: 2018-02-02
I provide you with screenshots of how you see the site by connecting with a smartphone "Huawei P9 light"
The first screenshot you can see here: http://santacrocedelsannio.eu/first_Screenshot.png
and it's your demo page (https://demo.astemplates.com/joomla-templates/002098/)
The second screenshot you can see here: http://santacrocedelsannio.eu/second_Screenshot.png
and it's home page of my website http://www.santacrocedelsannio.eu/
In the as_sequence_slider module you do not see the Article Title and the slide hangs on the second image.
I hope it is enough for an answer. Thank you
AS Templates
POSTED: 2018-02-02
Hello SPRING49,
Do you mean the slider caption is not shown on mobile devices?
If so, yes, the caption is disabled on mobile devices as you can see on our demo preview page: https://www.astemplates.com/itempreview-iphone-portrait/560
The screen on mobile devices is too small, as result there is no space to show the caption.
Regards, AS Team.
spring49
POSTED: 2018-02-02
I want to say that the slider capion theme "default" works, "custom" theme does not work. I want to say that the slider is locked to the second image.
At this point want to say that, as they say in Italy ... there is no worse deaf than those who do not want to hear. So, now enough, you are indecent, I will do my good publicity in Itala on AStemplate. Indecent!
spring49
POSTED: 2018-02-07
First of all, thank you for solving the problem with the slider caption on mobile devices. I have uninstalled the AS 002098 template and late i have installed the AS 002098 ver 1.2.1. From that moment on the mobile devices the AS Sequence Slider module goes to place under the superfish menu module. Please see on the mobile devices www.santacrocedelsannio.eu
Any ideas on how to solve? thank you.
spring49
POSTED: 2018-02-16
but have you decided not to answer me anymore? however, another error on the form sequence slide, does not call the title tag and this for the seo is a big problem.
AS Templates
POSTED: 2018-02-16
Hello SPRING49,
We are sorry, the slider does not have such option, it should be developed.
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How can you solve? Thank you
What is your website url please and page where we can see this problem?
Regards, AS Team.
But you can also see the problem in your demo page of the template https://demo.astemplates.com/joomla-templates/002098/. The problem arises only if you connect with mobile devices like the smartphone.
Regards and good weekend.
Can you please provide us with a screenshot, sorry, we do not see any problems.
Regards, AS Team.
We checked it using different mobile devices.
Regards, AS Team.
We need to see the problem, please provide us with a screenshot.
Regards, AS Team.
The first screenshot you can see here: http://santacrocedelsannio.eu/first_Screenshot.png
and it's your demo page (https://demo.astemplates.com/joomla-templates/002098/)
The second screenshot you can see here: http://santacrocedelsannio.eu/second_Screenshot.png
and it's home page of my website http://www.santacrocedelsannio.eu/
In the as_sequence_slider module you do not see the Article Title and the slide hangs on the second image.
I hope it is enough for an answer. Thank you
Do you mean the slider caption is not shown on mobile devices?
If so, yes, the caption is disabled on mobile devices as you can see on our demo preview page: https://www.astemplates.com/itempreview-iphone-portrait/560
The screen on mobile devices is too small, as result there is no space to show the caption.
Regards, AS Team.
At this point want to say that, as they say in Italy ... there is no worse deaf than those who do not want to hear. So, now enough, you are indecent, I will do my good publicity in Itala on AStemplate. Indecent!
Any ideas on how to solve? thank you.
We are sorry, the slider does not have such option, it should be developed.
Regards, AS Team.