After I installed the package, my frontend page is white now. How can I fix that?
Utku
Joomdev
POSTED: 2018-12-27
Hello UTKBADEM21,
Please enable debug & error reporting and provide back the screenshot of the white screen. That will help further debug the error.
utkbadem21
POSTED: 2018-12-27
Hello I fixed the white page problem but now demo is not working as it is advertised. There is no video file, no individual images. How can I fix that?
Joomdev
POSTED: 2018-12-27
Hello UTKBADEM21,
The images and videos used in the demo are just only for the demo purpose. These are from Shutterstock and we don't have any right to distribute them.
You have to use your own media/graphics for your website.
Thank you:)
Let me know if you have any other question.
utkbadem21
POSTED: 2018-12-28
Hello again, we are trying to change sliding images but so far no success. how can we change that?
Joomdev
POSTED: 2018-12-28
Hello,
You can easily change the slide image. Follow the steps.
1. Open the Homepage Slider from the SmartSlider3 list. https://www.screencast.com/t/ksCs5BgxMd
2. Open the Slide. https://www.screencast.com/t/ksCs5BgxMd
3. Click on the Background button and change the image. https://www.screencast.com/t/58QetaCekf1f
utkbadem21
POSTED: 2018-12-28
Hello,
SmartSlider doesn't come with the purchased template and I couldn't find. Do I need to download it by myself?
Joomdev
POSTED: 2018-12-29
Hello UTKBADEM21,
SmartSlider 3 is included in the quickstart as well as in the extension folder.
If you want to access all the features like library, auto update etc, you need to purchase the license key from the respective developers.
Thanks.
utkbadem21
POSTED: 2018-12-31
I installed the website with the quickstart folder and smartslider was not in there and I searched for it manually and I couldnt find it.
Joomdev
POSTED: 2019-01-02
Hello UTKBADEM21,
It should be there under the component menu.
Please check there and let me know if it is not there.
Thanks.
utkbadem21
POSTED: 2019-01-02
Hello,
I checked the component part on administrator page and it is not there.
Joomdev
POSTED: 2019-01-03
Strange!
Please send the site login details at chandan.deep@joomdev.com. So I can check why SmartSlider3 is not in the component list.
After I installed the package, my frontend page is white now. How can I fix that?
Utku
Please enable debug & error reporting and provide back the screenshot of the white screen. That will help further debug the error.
The images and videos used in the demo are just only for the demo purpose. These are from Shutterstock and we don't have any right to distribute them.
You have to use your own media/graphics for your website.
Thank you:)
Let me know if you have any other question.
You can easily change the slide image. Follow the steps.
1. Open the Homepage Slider from the SmartSlider3 list. https://www.screencast.com/t/ksCs5BgxMd
2. Open the Slide. https://www.screencast.com/t/ksCs5BgxMd
3. Click on the Background button and change the image. https://www.screencast.com/t/58QetaCekf1f
SmartSlider doesn't come with the purchased template and I couldn't find. Do I need to download it by myself?
SmartSlider 3 is included in the quickstart as well as in the extension folder.
If you want to access all the features like library, auto update etc, you need to purchase the license key from the respective developers.
Thanks.
It should be there under the component menu.
Please check there and let me know if it is not there.
Thanks.
I checked the component part on administrator page and it is not there.
Please send the site login details at chandan.deep@joomdev.com. So I can check why SmartSlider3 is not in the component list.
Thanks,
Chandan